Unit 501 Result Sheet
Undertaking Effective Coaching or Mentoring within an Organisational Context
Centre Number 50397
Learner Registration No.
Centre Name Best Practice Network
Learner Name
INSTRUCTIONS FOR ASSESSMENT AND USE OF RESULT SHEET
Assessment must be conducted with reference to the assessment criteria (AC). In order to pass the unit, every AC must be met.
Assessors will indicate with a ‘Pass’ or ‘Referral’ in the box (below right). In order to pass the unit every AC must receive a ‘Pass.’
Any AC awarded less than a pass produces an automatic referral for the submission.
Sufficiency descriptors are provided as guidance. The descriptors are not comprehensive, and cannot be, as there are many ways in which a submission can exceed or fall short of the requirements.
Sufficiency descriptors
Assessment Criteria (AC)
(Typical standards that, if replicated across the whole submission, would produce a referral or borderline pass)
Learning Outcome 1 Be able to plan and prepare effective coaching or mentoring within an organisational context
AC 1.1
Plan and prepare to deliver a coaching or mentoring programme to
● No evidence is provided that a programme of coaching or mentoring has been planned and prepared for a minimum of 2 and a
● Sufficient, correct and appropriate evidence is provided that a correct and appropriate programme of coaching or mentoring has
Assessment Criteria (AC)
Sufficiency descriptors
(Typical standards that, if replicated across the whole submission, would produce a referral or borderline pass)
Assessor feedback on AC Pass / Referral (delete as applicabl e) Referral Pass
support a minimum of 2 and a maximum of 3 individuals over 18 hours maximum of 3 individuals over 18 hours or the plan and/or the preparation is insufficient, incorrect or inappropriate been planned and prepared for a minimum of 2 and a maximum of 3 individuals over 18 hours
AC 1.2
Identify individual developmental needs in the coaching or mentoring programme and agree overall goals prior to contracting
● Individual development needs of each client have not been identified, or the identified development needs are insufficient, incorrect or inappropriate
● Two or more individual development needs have been identified and provided for each client which are sufficient, correct and appropriate
● Evidence is provided that appropriate individual outcomes based on developmental needs for each client have been agreed prior to contracting which is sufficient, correct and appropriate
Pass / Referral
Assessment Criteria (AC)
AC 1.3
Agree and establish a coaching or mentoring contract which meets individual(s) and stakeholder requirements
Sufficiency descriptors
(Typical standards that, if replicated across the whole submission, would produce a referral or borderline pass)
Assessor feedback on AC Pass / Referral (delete as applicabl e) Referral Pass
● No evidence of a contract being established and/or agreed which meets both individual and stakeholder requirements, or the contract is incorrect, insufficient or inappropriate
● A contract has been agreed and established which meets individual or stakeholder requirements but not both
● A contract has been agreed and established which meets both individual and stakeholder requirements and is sufficient, correct and appropriate
● Individual and stakeholder requirements are explicitly stated in the agreed contract Pass / Referral
Learning Outcome 1 comments (optional):
QA comments (optional):
Assessment Criteria (AC)
Sufficiency descriptors
(Typical standards that, if replicated across the whole submission, would produce a referral or borderline pass)
Assessor feedback on AC Pass / Referral (delete as applicabl e) Referral Pass
Learning Outcome 2 Be able to undertake and record at least 18 hours of effective coaching or mentoring with a minimum of 2 and a maximum of 3 individuals
AC 2.1
Complete a minimum of 18 hours of effective formal coaching or mentoring with a minimum of 2 and a maximum of 3 individuals
● There is no evidence that a minimum of 18 hours of effective coaching or mentoring activity with a minimum of 2 and a maximum of 3 individuals has been completed, or the evidence is insufficient, incorrect or inappropriate
● Evidence that a minimum of 18 hours of effective coaching or mentoring activity with a minimum of 2 and maximum of 3 individuals has been correctly and appropriately completed.
Pass / Referral
Assessment Criteria (AC)
AC 2.2
Maintain effective records of coaching or mentoring activity to include goals, progress against goals, summary discussion and outcomes
Sufficiency descriptors
(Typical standards that, if replicated across the whole submission, would produce a referral or borderline pass)
Assessor feedback on AC Pass / Referral (delete as applicabl e) Referral Pass
● No evidence is provided that effective records of coaching or mentoring activity has been maintained.
● Records include goals or progress against goals or summary discussion or outcomes but not all four elements
● The detail within the records is insufficient or inappropriate
● Sufficient, correct and appropriate evidence is provided that effective records of coaching or mentoring activity are maintained which include goals and progress against goals and summary discussion and outcomes
● The records cover the full scope of the coaching or mentoring activity
Pass / Referral
Assessment Criteria (AC)
AC 2.3
Maintain evidence of feedback from supervisor and ongoing feedback from clients
Sufficiency descriptors
(Typical standards that, if replicated across the whole submission, would produce a referral or borderline pass)
Assessor feedback on AC Pass / Referral (delete as applicabl e) Referral Pass
● No evidence is provided that feedback has been maintained from the supervisor or the evidence is insufficient, incorrect or inappropriate
● No evidence is provided that feedback from clients has been maintained or the evidence is insufficient, incorrect or inappropriate
● Evidence that feedback from the supervisor has been maintained
● Sufficient, correct and appropriate evidence is provided that feedback has been maintained from clients
Pass / Referral
AC 2.4
Maintain evidence of ongoing reflection on the coaching or mentoring sessions
● No evidence is provided that ongoing reflection has taken place over the full scope of the coaching or mentoring activity or the evidence provided is insufficient, incorrect or inappropriate
● Sufficient, correct and appropriate evidence is provided that ongoing reflection has taken place over the full scope of the coaching or mentoring activity
Pass / Referral
Learning Outcome 2 comments (optional): QA comments (optional):
Assessment Criteria (AC)
Sufficiency descriptors
(Typical standards that, if replicated across the whole submission, would produce a referral or borderline pass)
Assessor feedback on AC Pass / Referral (delete as applicabl e) Referral Pass
Learning Outcome 3 Be able to demonstrate and evidence ongoing reflection and review of own coaching or mentoring practice
AC 3.1
Reflect on each session and identify key learning to support continuous professional development
● No evidence is provided that reflection to identify key learning to support continuous professional has taken place on each session over the full scope of the coaching or mentoring activity or the evidence is insufficient, incorrect or inappropriate
● Sufficient, correct and appropriate evidence is provided that reflection to identify key learning to support continuous professional development has taken place on each session over the full scope of the coaching or mentoring activity
Pass / Referral
Assessment
Criteria (AC)
AC 3.2
Justify the tools and techniques used during the coaching or mentoring
Sufficiency descriptors
(Typical standards that, if replicated across the whole submission, would produce a referral or borderline pass)
Assessor feedback on AC Pass / Referral (delete as applicabl e) Referral Pass
● The use of tools and techniques used during the coaching or mentoring is not justified, or the rationale is insufficient, incorrect or inappropriate
● Only one tool or technique is justified
● The use of tools and techniques used during the coaching or mentoring are merely described or explained rather than justified
● A justification of the use of two or more tools and/or techniques used during the coaching or mentoring is presented Pass / Referral
Assessment Criteria (AC)
AC 3.3
Use ongoing feedback on effectiveness of own coaching or mentoring for each session and show evidence of this, including a minimum of 1 hour of supervision feedback
Sufficiency descriptors
(Typical standards that, if replicated across the whole submission, would produce a referral or borderline pass)
Assessor feedback on AC Pass / Referral (delete as applicabl e) Referral Pass
● No evidence is provided that ongoing feedback has been used from each session to determine the effectiveness of own coaching or mentoring
● The feedback gathered is insufficient, incorrect or inappropriate
● No evidence is provided that one hour of supervision feedback has been undertaken or the supervision evidence has not been used to determine effectiveness of own coaching or mentoring
● The evidence provided is insufficient, incorrect or inappropriate
● Sufficient, correct and appropriate evidence is provided that ongoing feedback has been gathered from each session and has been used to determine effectiveness of own coaching or mentoring
● Sufficient, correct and appropriate evidence is provided that one hour of supervision feedback has been gathered and used to determine effectiveness of own coaching or mentoring
Pass / Referral
Assessment
Criteria (AC)
AC 3.4
Assess and evidence own ability to use effective communication techniques including questioning, listening and giving feedback in order to facilitate coaching or mentoring practice
Sufficiency descriptors
(Typical standards that, if replicated across the whole submission, would produce a referral or borderline pass)
Assessor feedback on AC Pass / Referral (delete as applicabl e) Referral Pass
● The use of effective communication including questioning, listening and giving feedback is not assessed to make judgements of own effectiveness or the evidence presented or is insufficient, incorrect or inappropriate
● The assessment includes questioning or listening or giving feedback but not all three aspects
● Own ability to use effective communication techniques including questioning, listening and giving feedback in order to facilitate coaching or mentoring practice is merely described or explained rather than assessed
● Sufficient, correct and appropriate evidence is provided that an assessment of the use of effective communication including questioning and listening and giving feedback has been undertaken and that the resulting judgements of own ability are explicitly stated Pass / Referral
Assessment Criteria (AC)
Learning Outcome 3 comments (optional):
QA comments (optional):
Sufficiency descriptors
(Typical standards that, if replicated across the whole submission, would produce a referral or borderline pass)
Assessor feedback on AC Pass / Referral (delete as applicabl e) Referral Pass
Assessor’s Decision (delete as applicable): PASS / REFERRAL
Unit Outcome (delete as applicable): PASS / REFERRAL
Date:
Date of QA check:
Signature of Assessor:
Signature of QA: