TCS International Student Handbook by The Cathedral School of St Anne & St James

INTERNATIONAL STUDENT HANDBOOK

Revised September 2025

Introducing Townsville

Townsville is a city on the north-eastern coast of Australia, in the state of Queensland. Adjacent to the central section of the Great Barrier Reef, it is in the dry tropics region of Queensland. Townsville is Australia's largest urban centre north of the Sunshine Coast, with an estimated population of 180,000. Considered the unofficial capital of North Queensland, Townsville hosts a significant number of governmental, community and major business administrative offices for the northern half of the state.

Popular attractions include 'The Strand', a long tropical beach and garden strip; Riverway, a riverfront parkland attraction located on the banks of Ross River; the Museum of Tropical Queensland, built around a display of relics from the sunken British warship HMS Pandora; and Magnetic Island, a large neighbouring island, the vast majority of which is national park.

Introducing The Cathedral School

The Cathedral School is Townsville’s only Anglican co-educational day and boarding school. Founded in 1917, it has established a very good reputation as a school that provides a first-class academic and extracurricular program in a caring and supportive environment.

The School caters for children from Early Childhood to Year 12 on a single campus in suburban Mundingburra, just 8 kilometres from the city centre. It is located close to major shopping and sporting facilities, and regular bus services go past the front gate.

Approximately 130 boarders live in modern air-conditioned on-campus accommodation –international students soon develop language and cultural understanding through living together with boarders from many places across Australia and around the world.

Our aim is to support and encourage all students to achieve to the best of their potential, so that they will be prepared for their future life-path – whether that be further study at a tertiary institution or direct entry to the workforce. Cathedral graduates enjoy success because they have developed skills, attitudes and values which provide firm foundations for adult life.

Welcome Message

MESSAG E FR OM THE PRINCIPAL – MR LUK E BAILLS

Welcome to The Cathedral School.

You have made a very important decision, and the staff here will make every effort to help you achieve your goals. Our aim is to work closely with each student to make sure they develop the skills and attitudes necessary for success in life.

At Cathedral, you will benefit from the excellent academic programs and ESL support, a large variety of extracurricular activities, and a friendly and supportive school community.

I hope you will enjoy your time with us and make the most of every opportunity available to you.

MESSAG E FR OM THE REGIST RAR – MS JAN E NEAME

Congratulations on your decision to enrol at The Cathedral School.

We look forward to your arrival, and hope that you will settle in quickly and become a proud member of The Cathedral School community.

Starting at a new school can be quite daunting, and moving to a different country far from home makes it even more difficult, but we are here to help with your transition.

This handbook contains a lot of useful information to help you prepare for your new adventure. Please read it carefully and ask for assistance if there is anything you don’t understand.

Our staff and students will be more than happy to help.

School Details & Emergency Contacts

The Cathedral School of St Anne & St James

Postal Address: PO Box 944, Aitkenvale QLD 4814

Street Address: 154 Ross River Road, Mundingburra QLD 4812

Phone: +61 7 4722 2000

Email: tcs@cathedral.qld.edu.au

Website:www.cathedral.qld.edu.au

International Student and Homestay Coordinator

Jane Neame

Mobile/Whats App: +61 404 218 859

Email: registrar@cathedral.qld.edu.au

Head of Girls Boarding

Zoe Jones

Mobile/Whats App: +61 407 159 437

Email: girlsboarding@cathedral.qld.edu.au

Head of Boys Boarding

Michelle Dalley-Anderson

Mobile Whats App: +61 419 650 009

Email: boysboarding@cathedral.qld.edu.au

International Student 24 Hour Emergency Contact

Urgent health & welfare issues

Luke Baills – Principal

Mobile/Whats App: +61 407 159 435

Medical School’s Student Health Centre: +61 475 943 438

Important Information & Services

Emergency Telephone Numbers

Police, Fire, Ambulance 000

Dialling from a mobile phone without a sim card or pin number 112

Medical

Townsville Hospital: +61 7 4796 1111

Mundingburra Medical Centre: +61 7 4779 0622

Medibank OSHC: 134 148

Beyond Blue: 1300 22 4636

Kids Help Line: 1800 551 800

Australian Department of Home Affairs Global Service Centre: 131 881

Banks and Automatic Teller Machines (ATMs)

• Townsville Shopping Centre (1.9 Km) 310 Ross River Road, Aitkenvale. All major banks & ATM machines

• IGA (1.4 Km) 80 Ross River Road, Mundingburra Offers cash-out facilities

Post Office and Sending Mail

• Letters can be sent through the school office

• Nearest Post Office is located inside Townsville Shopping Centre (1.9 Km)

Local Transport

• School buses transport boarders to prearranged activities and local shops

• Public bus service “Kinetic”, www.wearekinetic.com/au/townsville and https://jp.translink.com.au/plan-your-journey/journey-planner

• Taxi

> Townsville Taxi 131 008

> 13CABS 132 227

> Black and White Cabs 133 222

Campus Map

Student Support Services and Information

If you need to know about: You need to see:

Academic Matters

Timetable & room allocations

Content of units, teaching procedures, assessments

Help with reading, writing, note taking

Overall course requirements, academic regulations

Decisions to change subjects, defer from study

Career planning & university applications

Administrative Matters

Uniforms & stationery requirements

Library & computer access

Change in accommodation or address details

Holiday homestay requests

Health insurance, personal finances

Visa or travel issues

Personal finances / bank account

Personal Matters

Feeling unwell, medical problems

Homesickness, relationship issues

School Receptionist

Class/Subject Teacher

ESL Teacher

Director of Studies

Careers Advisor

Registrar

Learning Hub/ IT office

Registrar

Medibank 134 148

Registrar

Head of Boarding

Student Health Centre

School Psychologist

Problems in boarding house Head of Boarding

Problems in holiday homestay

Spiritual/ religious issues

Registrar

School Chaplain

Quick Guide to Key Personnel

International Student Coordinator

Jane Neame (Registrar)

Mobile +61 404 218 859

Email registrar@cathedral.qld.edu.au

Accommodation

Head of Girls Boarding - Zoe Jones

Mobile/Whats App: +61 407 159 437

Email: girlsboarding@cathedral.qld.edu.au

Head of Boys Boarding - Michelle Dalley-Anderson

Mobile Whats App: +61 419 650 009

Email: boysboarding@cathedral.qld.edu.au

Holiday Homestay - Jane Neame

Phone +61 7 4722 2000

Email registrar@cathedral.qld.edu.au

Academic & Careers Advice

Academic Subjects - Andrew Arratoon (Director of Studies)

Phone +61 7 4722 2008

Email andrew.arratoon@cathedral.qld.edu.au

Careers and Tertiary Course Information - Katrina Wilshire (Careers Officer)

Phone +61 7 4722 2041

Email katrina.wilshire@cathedral.qld.edu.au

ESL Support - Kit Perry

Phone +61 7 4722 2000

Email kit.perry@cathedral.qld.edu.au

Health & Wellbeing

Psychologist - Kirsten Seymour

Phone +61 7 4722 2004

Email kirsten.seymour@cathedral.qld.edu.au

Health Care - Therese Grasso

Phone +61 7 4722 2024

Email student.health@cathedral.qld.edu.au

Things to Do – A Summary

Before Leaving Home:

• Complete the Preparing for School Checklist

• Watch the orientation video

• Apply for a passport

• Arrange a student visa

• Send copies of these to the School

• Arrange for immunisations and medications from my doctor

• Apply for a bank account and/or arrange sufficient funds

• Confirm overseas access to your funds with your bank

• Make travel arrangements including travel insurance to cover the time to travel from home to school

• Advise the School of travel details

• Confirm accommodation arrangements

• Pack bags being sure to include the following:

o Name and contact details of emergency contact (parent, agent)

o Name and contact details of school representative

o Enough currency for taxis, phone calls etc. in the event of an emergency

o Important documents:

 This handbook and Safe Travel Procedure

 Passport

 Student Visa

 eCoE (Confirmation of Enrolment)

 CAAW (Accommodation & Welfare Form)

 Travel Insurance Policy

 ID cards, Birth Certificate (or copy)

 Parent’s contact details

 School contact details

Upon Arrival in Australia:

• Call home

• Contact school (if staying off-campus)

• Try on uniforms, confirm fit and apply labels

• Check book list items

• Attend orientation

• Get timetable and student diary

• Start classes

• Order student ID card

• Activate OSHC policy (Overseas Students Health Cover)

• Organise bank account, mobile number, email address

• Apply for tax file number if seeking work

• Get involved in student life and activities (e.g. music, sporting and cultural clubs)

Preparing for Arrival

We have packaged together important information to ensure you are well prepared to commence school. As a first step complete the Preparing for School Checklist and watch the student orientation videos.

You will need to make your own travel arrangements to Australia. You need to arrive at school on the designated Boarders’ Travel Day, but if travelling with family or staying in homestay, you can come a few days earlier to allow enough time for settling-in and overcoming jetlag. Note that you must not arrive in Australia before the Welfare Start Date on your CAAW.

You should fly into Brisbane or Cairns International Airport and connect with a domestic flight to Townsville. This will take 2 hours from Brisbane, or 45 minutes from Cairns. Visit http://www.townsvilleairport.com.au

Please notify the School well in advance of your travel if you require airport pick-up. A staff member will meet you at the luggage collection area of the Townsville Airport.

The Cathedral School is located 5kms from Townsville Airport. Taxis are readily available outside the terminal and the trip to school takes about 10 minutes.

Safe Travel Plan

The Safe Travel Procedure and checklist will guide you on how to ensure your safety when travelling to and from home and school. Be sure to complete the checklist before departure Importantly, before you leave, you should provide your family and friends, and your education provider in Australia, with details of your flights to Australia and where you will be staying when you arrive. (Do not change these details without informing them.)

Once you have arrived in Australia, you should then let your family and friends know that you have arrived safely. It is important to ALWAYS let someone know where you are and how to contact you.

If there are any changes to your travel schedule (e.g. flights are delayed, missed connecting flight), please notify the Head of Boarding at The Cathedral School:

Head of Girls Boarding - Zoe Jones

Mobile/Whats App: +61 407 159 437

Email: girlsboarding@cathedral.qld.edu.au

Head of Boys Boarding - Michelle Dalley-Anderson

Mobile Whats App: +61 419 650 009

Email: boysboarding@cathedral.qld.edu.au

What to Bring

Deciding what to pack can prove challenging when relocating to live in a new country. To make this easy for you we have created a packing list which can be located in the Preparing for School Checklist

Students are often surprised by how strict Australian Customs Services and quarantine can be, particularly in relation to food and natural products. If you're in doubt about whether your goods are prohibited or not, declare it anyway on the Incoming Passenger Card which you will receive on the plane.

Baggage allowances flying into Australia will vary according to your carrier, flight class and country of origin. Please check with your carrier prior to departure. The limits mean that you will have to pack carefully. You will be able to purchase most things upon arrival in Australia, but the price may be higher than in your own country.

Seasonal Considerations

Summer in Australia is from December to February, with winter from June to August. However, Townsville has a tropical climate so there is not a lot of seasonal variation in temperatures. The summer months are quite hot and can be wet; the winter months are mild and generally sunny. Do not bring heavy winter clothes.

Clothing

During the school day, students wear school uniform. All uniform items can be purchased from The School Locker at Domain Central or the second-hand uniform shop located on campus. You will need to bring your own shoes – black leather lace-up shoes are worn for daily classes, and good quality cross-trainer sports shoes for physical education classes.

Outside of school hours, dress is casual – jeans, slacks, shorts or skirts are worn with t-shirts or blouses. The Cathedral School has conservative standards so clothing should provide good coverage and not display any offensive images or language. Sneakers or sandals are the most common footwear during free time.

Some functions such as formal dinners, chapel services, student dances or outings will require more formal clothing. Boys will need long pants and business-style shirts and a tie; girls will need a smart dress or skirt and blouse for these occasions. For festive occasions, you may want to bring traditional dress and accessories.

Money

You will need to make sure you have enough funds to support you when you first arrive. It is recommended that you have approximately $A1,000 to $A1,500 available for the first two to three weeks to pay for set-up requirements (items to set up your living area in the boarding dorm and personal items). Do not travel with large amounts of cash. It is best to set up a bank account in Australia and have funds transferred by your bank or have an international credit/debit card.

BYOD

You will need to supply your own laptop in Years 7 to 12. Please refer to the BYOD guide in the Preparing for School Checklist

School arranged items

School Uniform and book list items

School uniform and book list items must be ordered using the order form available in the Preparing for school checklist . Be sure to measure yourself accurately to ensure your uniform fits correctly. Additionally complete the book list order form confirming which items are to be ordered for each subject you have selected Your uniform and book list items will be delivered and waiting for you in the boarding dormitory. Try on your uniform immediately to confirm it fits correctly and then apply the ironon labels. Replacement or future uniform items can be purchased from The School Locker at Domain Central or the second-hand uniform shop located on campus. Payment can be made by cash, debit or credit card at the time of purchase.

You will need to supply your own stationery supplies. This includes a laptop in Years 7 to 12. A list of requirements for each year level is available on the School intranet, and suggested retailers are listed there. Initial lists will be sent to families - please ask for help if needed in making your initial purchases

Textbooks

The Cathedral School operates a textbook hire scheme, so you will not be required to purchase expensive textbooks. The school tuition fee covers the cost of all necessary textbooks for all subjects. Students will borrow the textbooks from the Learning Hub and return them at the end of the course of study. If a student loses or damages any textbook, the replacement cost will be charged to the family’s account.

Health & Welfare

Maintaining good health is of vital importance when studying abroad. While living in another environment is a good way to change a daily routine, it is important for students who are experiencing difficulties in their own country (relationship, health, emotional, substance abuse, etc.) not to expect a vacation from their problems. It is important that all students are able to adjust to potentially dramatic changes in climate, diet, living, and study conditions that may seriously disrupt accustomed patterns of behaviour.

Mental Health

Many students experience homesickness, anxiety and stress, especially when they are far from home. In these cases, feel free to talk openly and honestly about your feelings with your Boarding House Parent or Homestay parents. During school hours you can also discuss your feelings with your Tutor, Dean, School Nurse, the School Psychologist, the International Student Coordinator, or any other adult or teacher in the School with whom you feel comfortable.

Physical Health

A big part of staying healthy involves eating healthy foods and getting enough exercise for fitness and relaxation. Nutrition Australia provides some great information about healthy eating, exercise and lifestyle on its website www.nutritionaustralia.org

Exercise – do at least 30mins of moderate exercise a day

Sleep – get at least 8-9 hours of sleep a night

Nutrition – keep a balances diet remembering to eat lots of vegetables and fruit everyday

Sexual Health

Taking care of your sexual health means more than being free from sexually transmissible infections or diseases (STIs or STDs); it also means taking responsibility for your body, your health, and your decisions about sex. In Australia, the age of consent is 16 years, and it is illegal to engage in nonconsensual sexual activity with any person.

What do I do if I’m sick?

Health care for boarding students is managed by the nurses in the Student Health Centre. Students living in homestay need to organise their own medical treatment – the homestay parent will help to arrange appropriate care.

At the Student Health Centre, the nurse will assess your condition and take appropriate action. This may involve:

• Medication, advice re ongoing care, and return to class

• Medication and a period of rest in the Health Centre

• Appointment with a doctor or other medical professional – someone will accompany you to your first appointment, and interpreting services can be arranged if necessary

The Student Health Centre is located on the school campus and is staffed by qualified nurses from 8am to 4pm on weekdays. The nurses handle all routine matters during clinical hours and arrange medical appointments for students when necessary. Out-of-hour care is handled by a doctor or nurse on call. In an emergency, the student will be taken to Townsville Hospital.

For the safety of our students, all medications must be handed in to the nursing staff, who will administer them as required. Students are not permitted to keep any medicines (including over-the- counter pharmaceutical items) in the dormitory.

Seeing a Doctor

When you attend your appointment, the doctor will ask you questions about your health and may give you a brief physical examination, such as checking your breathing, your throat, ears etc. The doctor will then give you some advice regarding management of your illness and may give you a prescription for some medication. If your illness is more serious or the doctor is unsure of a diagnosis, she or he may refer you for further tests e.g.: blood tests or x-rays, or to see a specialist doctor.

If you have had, or need to take time off studies, you will need to get a medical certificate from the doctor to provide to your education provider. Unexplained absences will affect your attendance record and may also affect your ability to complete assessment.

Pharmacies

GP surgeries do not have medications to dispense to you. You must take the prescription given to you by the doctor to a Pharmacy or Chemist to obtain the medication. You will need to provide the pharmacy with your OSHC card, your full name and address. You are able to walk in off the street to any pharmacy/chemist in Australia and will only have to wait a short while for your prescription medicine to be prepared.

Prescription Medication

Medication prescribed by your doctor is not free. You must pay the pharmacy. If the cost is more than the ‘prescribed fee’ you may be able to claim the difference back from your OSHC provider. Many pharmacists will offer you the option of having a “generic” brand of medicine. This is ONLY offered if the content of the medicine is exactly the same as that prescribed by your Doctor. It will, however, assist you to pay less for your medicine.

Over-the-counter Medication

Pharmacies/chemists also provide a variety of over-the-counter medications useful for treating colds, headaches, allergies and the like which do not require a prescription. Ask the pharmacist on duty for advice regarding the best medication for your symptoms. Ensure that you advise the pharmacist of any other medications you may be taking.

Dental & Optical

Dental and optical health services are not covered by your OSHC unless you take out extra cover. If you need to see a dentist or optometrist, you will need to make an appointment (see the Student Health Centre for advice) and pay the full fee for this service.

Overseas Student Health Cover (OSHC)

Overseas Student Health Cover (OSHC) is mandatory for international student visa holders. It is an insurance policy that provides cover for the costs of medical and hospital care which international students may need while in Australia. OSHC will also cover the cost of emergency ambulance transport and most prescription drugs.

As part of your enrolment agreement with The Cathedral School, you have been asked for an OSHC payment for Medibank Private to provide health insurance cover for the duration of your student visa / enrolment at the School.

Your policy will be arranged by the School, but you must activate your policy online with Medibank OSHC when you arrive in Australia.

For more information about OSHC see the website for details www.medibank.com.au and select Overseas Student Health Cover.

How do I use my OSHC?

If you need to visit a doctor or medical centre, show your policy at the end of the visit. Some medical centres accept your policy as full payment for the visit (they ‘bulk-bill’ the health fund for the visit).

However, in most cases, you will be charged the doctor’s fee, and you will need to claim back the portion covered by the health fund. You will need to submit your claim online OR you may have to take your receipt to Medibank to claim your refund.

How do I make a claim?

Students will need to pay for their medical appointments at the time of treatment and claim the refund via the online claim form.

ALCOHOL, SMOKING & DRUGS

There are very strict rules around the use of alcohol, cigarettes and drugs in Australia, and at The Cathedral School. Please be aware of the legal requirements, as well as the School’s guidelines in these matters.

Alcohol

Consumption of alcohol is illegal for those aged under 18 years in Australia. In addition, you will face severe disciplinary action, and possible exclusion, from The Cathedral School for being in possession of or under the influence of alcohol at School or on any School related activity.

This will have immediate and long-term impacts on your right to study in Australia and means you can be asked to leave the country immediately. We therefore strongly advise that you do not consume alcohol during your stay in Australia. Once you are over 18 years of age, you can legally consume alcohol, but not on school premises or whilst under the care of the School. This includes any time spent in school-arranged homestay.

Smoking, Vaping & E-Cigarettes

Australian law makes it an offence to sell or supply tobacco products to a person under the age of 18 years. It is illegal for anyone under 18 to purchase tobacco products. There are also a number of laws regulating and restricting the advertising, promotion and packaging of tobacco products.

Regulations have been introduced to restrict smoking in public areas such as shopping centres, hotels, restaurants and dining areas, and in some workplaces.

The Cathedral School is a non-smoking zone. Cigarettes/ vapes/ e-cigarettes are not allowed at School, inclusive of all of the boarding facilities. In addition, homestay homes do not allow smoking. Disciplinary action will be taken if students are found to be smoking. Offences will result in exclusion from school. For your own health, we can assist you with a Quit Smoking program if you are a regular smoker.

Drugs

Each State and Territory has laws governing the manufacture, possession, distribution and use of drugs, both legal and illegal. Drug laws in Australia distinguish between those who use drugs and those who supply or traffic drugs. The Federal Customs Act covers the importing of drugs, while each State has laws governing the manufacture, possession, distribution and use of drugs, both legal and illegal.

The Cathedral School has a zero-tolerance policy to illegal drugs. Your enrolment at The Cathedral School will be cancelled if you are found to be in possession of drugs, under the influence of drugs, or to have supplied drugs to any other student.

Culture Shock and Homesickness

When you come to a new country, it’s normal to feel a bit of culture shock. This might mean missing home, feeling a little confused, or finding new customs and food unfamiliar. Don’t worry these feelings are very common and usually get easier as you settle in. Some things that can help are keeping in touch with your family and friends, trying new experiences with an open mind, asking questions when you’re not sure, and talking with teachers or friends for support. Joining school activities is also a great way to make friends and feel part of the Cathedral community. And remember, if you ever feel really homesick or find it hard to cope, you can always make an appointment to talk with the school psychologist, who is here to listen and help you.

Sun Safety

Queensland’s UV levels are high year-round, so sun protection is essential. Skin damage can occur in as little as 10 minutes when the ultraviolet (UV) index is 3 or above. To stay safe in the sun, avoid direct sun when possible, drink plenty of water, wear protective clothing, wide brim hat and sunglasses and apply sunscreen regularly

Surf Safety

Being safe at the beach requires awareness and understanding of surf conditions. Always swim between the red and yellow flags, as this area is patrolled by surf lifesavers. Obey all signage and safety instructions provided by beach authorities.

Car and Bus Safety

Australia enforces strict road safety laws. It is compulsory for all vehicle occupants - both drivers and passengers - to wear seatbelts while a car or bus is in motion.

Personal Safety

At Cathedral, we want you to feel safe, confident, and supported while you study here. Always follow instructions of your teachers or boarding staff including when they suggest to remain with a buddy or friend. Be aware of your surroundings, especially on a rare occasion when walking alone or using public transport. Avoid sharing personal details with strangers - either in person or online. Trust your instincts, and seek help if you feel unsafe.

In addition, we run a Personal Development Program during Pastoral Care lessons. You will learn about important topics like:

• staying safe online and avoiding cyberbullying

• dealing with bullying and abuse

• understanding and avoiding addiction

• safe driving skills

If you ever feel unsafe or need help, you can always talk to a Safety Protection Officer or any staff member you trust. We are here to help you.

Storm and Flood Safety

Storms can occur anytime, though they’re most common from October to April. Severe storms may bring heavy rain, strong winds, hail, thunder, and lightning, causing flash floods, property damage, fallen trees, and power outages. Stay safe by staying indoors and listen to updates if you are outside, seek shelter

Animal Safety

Australia has many native animals - never touch or feed them as they can injure you Stay well back from wildlife, including snakes, crocodiles, dingoes, cassowaries, wild pigs and injured animals. Avoid marine stingers and crocodile habitats in tropical waters. Most insects aren’t harmful, but we recommend wearing insect repellent and avoid touching them to prevent bites or stings.

Accommodation

It is the schools preference that international students live in the on-campus boarding accommodation – this will be organised as part of the enrolment process – and on arrival in Townsville, you will go directly from the airport to the boarding house.

In this case, it is important that you arrange your travel so that you arrive in Townsville after 12pm on the designated Boarders’ Travel Day, as the boarding staff are not available before this time. Once you have moved into the boarding house, staff and students will be assigned to assist you to settle in and prepare for the start of your studies.

If you are staying off-campus with family or in a school-arranged homestay, you will be met at the airport by them, and will go directly to their home. Soon after arrival, you should call the School to make arrangements for orientation.

On-Campus Boarding Accommodation

Facilities

Boys and girls are accommodated in separate air-conditioned buildings on the School campus in Mundingburra. All accommodation has been recently upgraded and provides an excellent standard of comfort and safety.

There is space for approximately 90 girls and 90 boys. Generally, senior students (Years 11 and 12) will have single rooms, while younger students will be in twin-share or four-share rooms with other students.

Each student has a single bed, storage space for clothes and personal items, and a built-in study desk with fluorescent light and internet connection. Bathrooms are shared, but individual privacy is assured.

The Boarding Handbook contains detailed information to help you become familiar with boarding procedures. This will be sent to you prior to arrival and is also available in the Boarding section of the School website. Please read it carefully and ask for assistance if you do not understand something.

Boarding Staff

The Heads of Boarding are responsible for the overall management of the boarding community at The Cathedral School. They are full-time staff members who live on campus and have close contact with all boarding students and staff.

Heads and boarding supervisors provide ongoing care and supervision of boarders in the dormitories. They are on duty whenever there are students in the dormitory, and they all live in staff quarters within the dormitory buildings.

Study

“Prep” or study time is scheduled after dinner five nights a week (Sunday – Thursday) for a minimum of 90 minutes, but senior students have an extended prep session after the younger ones have gone to bed.

Prep is done either in a classroom or in the dormitory (depending on the year level), Prep sessions are supervised by staff who can provide some assistance when necessary and ensure that a quiet and productive working environment is maintained for the benefit of all.

Computer & Internet Access

The School provides network and internet access for use by students, allowing entry to a vast amount of information and resources. The network is provided and maintained for the benefit of all students. Students are responsible for acceptable behaviour in relation to school-owned technology and bringyour-own devices while accessing the school network and when using the internet.

Further details regarding student responsibilities, appropriate use, and digital conduct can be found on the school website in the ICT Acceptable Use Procedure – Students policy.

Boarding students will have automatic internet access through the School’s wireless network. Internet access is switched off at 10pm on weeknights.

We strongly discourage personal broadband devices, as this makes it very difficult for staff to monitor appropriate internet usage.

All students will have an email address on the school server, in the following format: firstname.surname@cathedral.qld.edu.au This will be available as soon as the student logs on to the School network.

Parents will also have access to Parent Lounge on the school’s intranet service, eCat. This enables parents to view information about their child’s subjects, timetable, reports and also provides direct email links to the child’s teachers. Logon details will be emailed to parents prior to the student’s arrival.

Recreation

Boarding students are able to participate in any of the school’s extra-curricular activities, and (with parental permission and school approval) can also join sporting teams or special interest groups that operate off-campus.

There are many recreational facilities available to students at the school – TV, DVDs, and indoor recreation areas in the dormitories; swimming pool, sports and music facilities on campus; and boarders have access to a number of recreational activities on weekends – shopping, ice skating, tenpin bowling, going to the movies or the beach, dances, restaurants, football games etc. The weekend roster of activities is placed on eCat by Thursday each week.

Meals

All meals for boarders are provided in the school Dining Room, where qualified chefs produce a large variety of healthy, nutritious meals. All students must attend breakfast and dinner. Lunch, morning tea and afternoon tea are also provided.

Laundry

The School laundry operates 5 days a week (Monday – Friday) and takes care of all the laundry requirements for boarding students – uniforms, casual clothes, underclothes, bed linen and towels. All items must be clearly labelled with the student’s name and laundry number so that they can be returned to their rightful owner. Commercially printed sew-in tags must be used, as other marking methods do not last.

Some washing and drying facilities are available in the dormitories for personal use – this is regulated by boarding staff.

Homestay

Homestay accommodation may be arranged subject to availability for students in the following circumstances:

• During Easter & September school holidays, if the student is not returning home

• If there is no boarding place available at the time of the student’s arrival

• If boarding proves to be unsuitable (after a minimum of 6 months’ trial)

The Cathedral School selects homestay families according to our Homestay Policy. In brief, such families must:

• have suitable space to accommodate the student

• have current Blue Cards (Suitability for Working with Children)

• undertake to provide supervision ‘equivalent to that of a reasonable parent’

A signed agreement between the student’s parents and homestay provider will be obtained before any homestay placement can proceed.

Homestay families will be responsible for providing an appropriate home environment for the student, including a private room and quiet study area. They will also provide the students with a minimum of three meals a day and will arrange suitable transport to and from school each day.

Students living in private or homestay accommodation may need to arrange their own internet access – this should be discussed with the family before proceeding.

The School retains responsibility for accommodation and welfare of international students, and will oversee homestay arrangements and conduct periodic checks, according to the homestay policy.

International Student Orientation

On arrival, report to the Registrar (International Student Coordinator).

One of the first things you will need to do is purchase uniforms and stationery items. Once you have done this and settled into your accommodation, you will be able to attend our International Student Orientation session on the Boarders Travel Day. This will include a tour of the school and an introduction to key personnel. At this time, you will also receive your course orientation – confirmation of subject choices, timetable and student diary.

Orientation Includes

• Finding your way around the campus

o Accommodation, dining & laundry facilities

o Staff offices

o Classrooms

o Learning Hub

o Student Health Centre

o Recreation and sports areas

• Knowing where to find the most important people you will need to know at the institution

o Registrar/International Student Coordinator

o Boarding House staff (or homestay coordinator)

o Tutor and Dean (pastoral care providers)

o Head of School

o Director of Studies

o Careers Advisor

o ESL teacher

o Health Centre staff & School Psychologist

• Understand your timetable and use of the School Diary

• Meet and get advice from your Tutor (pastoral care teacher) and student buddy

• Meet other students, including other international students who may be in your classes, and share your concerns or fears

• Get your student card - you will need your student card to open bank accounts, borrow books from the Learning Hub, and more

• Become familiar with the location of services you may need to access off campus

As part of the Orientation process, you will be allocated one or two student ‘buddies’ who will be available to assist you until you know your way around and are familiar with school routines. You will also have a designated member of staff (your Tutor) who will oversee your orientation to the School.

ID Cards

Initial ID photos are taken soon after arrival, and ID cards are issued to all students. The first ID card is provided free of charge, but replacement cards will incur a small cost.

Orientation Checklist

The following guide offers staff a list of the information to provide a new international student to assist their transition into school.

Prior to departure, confirm student has completed:

 Orientation videos

 Preparing for School Checklist

Boarders Travel Day and on arrival confirm:

 Confirmed airplane is on schedule

 Been greeted on arrival at the airport and transferred to school

 Confirmed safe arrival with carer/parents

 Attended orientation and School Tour

 Introduced to key staff and school leaders

 Received a copy of International Student Handbook and orientation information pack

 Confirmed Uniform fits correctly and applied labels

 Received Book List items

 Set Up BYOD Laptop

 All the necessary items to set up their living space in boarding

First day of school, confirm Student has:

 A student Buddy for Week 1 [insert name and Year Level of Student]

 School Diary and Code of Conduct

 Subject Selections and School Timetable

 Location of Tutor room

 Emergency contact number of boarding/staff member(s)

 Order Student ID card

First week, confirm the Student has / understands:

 International Student Handbook

 ESL Lessons and English Proficiency testing

 Mobile phone / boarding phone / school office phone

 Emergency number for fire, police etc is 000 in Australia or 112 from a mobile ‘phone

 All school uniform requirements

 How to seek assistance on and off campus

 Information about Cultural Awareness/Culture Shock/Adjusting to life in a new environment

 Orientation to local area – shops, recreational areas, etc

 Open an Australian bank account

 Australian mobile number – recorded in student database

 [Insert name of staff member / role] International Student Officer

 [Insert name of staff member / role] Pastoral Care (Guardian Teacher, Tutor, Head of House, Dean)



[Insert name of staff member / role] Head of School

 [Insert name of staff member / role] Director of Studies

 [Insert name of staff member / role] Careers and Pathways Manager

 [Insert name of staff member / role] Boarding Staff

 [Insert name of staff member / role] Student Health Centre Staff (Nurse, Psychologist)

 [Insert name of staff member / role] ESL Teacher

Student has received information about:

 Personal security and safety, both at school and while living in Australia

 How to seek assistance and report significant incidents that affect well-being, including critical incidents

 Overseas Student Health Cover (OSHC) and activated their membership

 Complaints and Appeals Processes

 Student support services

 English language, tutoring and study support

 Services students can access for information on their employment rights and conditions, and how to resolve workplace issues, such as through the Fair Work Ombudsman or Department of Home Affairs (Immigration)

 Legal services available to students

 Student visa conditions relating to course progress and attendance

 Grounds for suspension or cancellation of enrolment

 Student Transfer Assessment Policy

 School Calendar

 School Diary, Uniform Expectations and Code of Conduct

 Assessment policies and requirements

 Extra-curricular activities, clubs, etc

Other Information/Activities:

Student pastoral care check-in:

 Each morning in Tutor Group

 End of Week 1

 End of Week 4

 End of Week 6

 End of Week 8

 End of Term 1

Money Matters

Once you have settled in, you will need to budget for ongoing costs. Your basic living costs are covered in your boarding/homestay fees, but there will be other expenses you should be prepared for. These may include medical costs, mobile phone recharging, membership of any sporting teams or clubs you choose to join, taxi or bus fares, and any general shopping and entertainment expenses (weekend activities).

It is best to have a bank account with an EFTPOS card so you can access small sums of money as needed.

Setting up a Bank Account

You can choose to open an account in any Bank, Credit Union or Building Society in Australia. To open a bank account, you will need:

o your passport (with arrival date stamped by Australian immigration)

o student ID card

o money to deposit into the account (this can be as little as $1)

Using an ATM (Automatic Teller Machine)

When you open a bank account, you will be given a PIN (Personal Identification Number) which you will enter into the ATM to access your account. It is the key to your account, and it is important that you never tell anyone your PIN. A bank or reputable business will never ask you for your PIN. If anyone does, be suspicious, don’t hand it over and report the incident to the bank and the police. Be careful no-one is looking over your shoulder when you enter your PIN in an ATM or EFTPOS machine.

Working in Australia

Student visas holders will automatically receive permission to work with their visa grant. Please note that you will NOT be able to work in Australian until you have started your course of study.

Working while Studying

Your education provider needs to confirm your study commencement on PRISMS before you can commence employment. If you are intending to get a job, please check with the Registrar that your study commencement has been confirmed.

You can work a maximum of 20 hours per week during the term and unlimited hours when your course is not in session.

Taxes

Taxes are managed through the Australian Taxation Office (ATO). The tax you pay depends on how much you earn. You must obtain a Tax File Number to be able to work in Australia. A tax file number (TFN) is your unique reference number for our tax system.

When you start work, your employer will ask you to complete a tax file number declaration form. If you

do not provide a TFN your employment will be taxed at the highest personal income tax rate, which will mean less money in your wages each week.

You can apply for your TFN online at www.ato.gov.au, or phone 13 28 61, 8am to 6pm Monday to Friday. For the ATO translating and interpreter service phone: 13 14 50

Important Rules & Policies – A Summary

It is your responsibility to read all of the policies in full so that you understand the conditions of your enrolment at The Cathedral School. Below is a summary of each policy and the complete versions can be found in the Appendices and on the school website: https://www.cathedral.qld.edu.au/international- students

If there is anything you do not understand, please see the Registrar for an explanation before accepting enrolment at the School.

Student Code of Conduct

The Cathedral School fosters a caring Christian community where all staff and students feel safe, respected, and welcome. Trust, cooperation, and mutual respect are essential to maintaining our friendly and inclusive environment.

We are committed to providing a supportive and collaborative setting in which students can pursue a well-rounded education. Our aim is to develop the whole person mind, body, and character within a community that upholds dignity, respect, and personal responsibility.

All members of the School community are expected to treat one another with courtesy and respect, recognising the importance of working together in a diverse and inclusive environment. Students are encouraged to show care and consideration for others and to contribute positively to the wellbeing of the School community.

The expectations for student behaviour and responsibilities are outlined in the Student Code of Conduct, which reflects the values and standards that underpin life at The Cathedral School. The Code can be found in the Student Diary and on the School website.

International Student Visa Conditions

Most international students wanting to study in Australia require a student visa. If you are granted a visa, you must abide by its conditions. Failure to comply with these conditions could result in the cancellation of your visa. These conditions include (but are not limited to):

• Complete the course within the duration specified in the CoE

• Maintain satisfactory attendance and academic progress

• Maintain approved Overseas Student Health Cover (OSHC) while in Australia

• Remain in approved accommodation and welfare arrangements for the duration of your course

• Remain with the principal education provider for 6 calendar months, unless issued a letter of release from the provider to attend another institution

• Notify your training provider of your Australian address and any subsequent changes of address within 7 days

Course Progress & Attendance

In accordance with visa requirements, The Cathedral School has a Course Progress and Attendance Policy for International Students. In brief, students must be in attendance for at least 80% of scheduled class time and must be awarded at least ‘C’ results for effort and achievement in the majority of subjects at the completion of each semester. See the Appendix and the School website for more information.

Accommodation & Welfare

It is a condition of enrolment at The Cathedral School that students maintain approved accommodation arrangements, as outlined in the School’s Accommodation and Welfare Policy. Students may not change their accommodation arrangements without the approval of the School. See the Appendix and the School website for more information.

Current Address Details

Students on a Student Visa no longer need to keep the Department of Immigration informed of their home address in Australia, as the Department will check these details with your education provider if required. Therefore, you MUST maintain a current residential address on your student file AT ALL TIMES. Please see the Registrar/International Student Coordinator with your new details within 7 days of changing your address The School will also routinely check your residential address every six months.

For a full list of mandatory and discretionary student visa conditions please visit https://www.border.gov.au/Trav/Stud/More/Visa-conditions/visa-conditions-students

Academic Policies & Procedures

Academic policies and procedures, including conditions relating to assessment, can be found in the Student Diary which will be issued during your orientation to the School. Please read this carefully and ask your tutor or class teacher if you need any further explanation.

Deferment, Suspension or Cancellation of Enrolment

A student may apply for their studies to be deferred or suspended if there are compelling or compassionate circumstances. To cancel enrolment, a full term’s notice is required, or fee penalties may apply. See the Appendix and the School website for more information.

The School may suspend or cancel a student’s enrolment if the student breaches visa conditions or School Rules and Policies. If the student is under 18 years, the School will continue responsibility for accommodation and welfare until the student has commenced at another school, or has returned home.

Transfer to another School

Overseas students are restricted from transferring to another provider within the first six months of their course, unless certain conditions apply. See the Appendix and the School website for more information.

Complaints & Appeals

The Cathedral School has a Complaints and Appeals Policy to provide students (or their parents/guardians) with the opportunity to access procedures to facilitate the resolution of a complaint or dispute. See the Appendix and the School website for more information.

Fees & Conditions of Payment

Fees

Fees are set annually but may change during the year. The first semester’s fees charged in advance as the Enrolment Confirmation Fee will be charged at the rates on the current year’s fee schedule. The student’s account will be adjusted to reflect the actual fee levels at the time of study.

Fees are paid by semester in advance. There are two semesters per year (January – June; July –November). Fees are due on the first day of each semester.

Families are issued a monthly statement of account if there is an outstanding balance. A due date appears on all statements.

Outstanding fees constitute a debt payable to the School. Overdue fees may be placed in the hands of a collection agency. If necessary, the School may take legal action to recover debts to preserve the viability of the School.

Absences During Term

No allowances against fees will be made for late returns to School or absence during the term, including those due to disciplinary suspensions, or for the early completion of Year 12.

Cancellation of Enrolment

The School reserves the right to cancel a student’s enrolment for non-payment of School fees. Enrolment will be cancelled at the end of a semester if fees for that semester have not been paid.

Notice of Withdrawal

One term’s (10 weeks’) notice in writing is required in the event of a student’s withdrawal, otherwise one term’s fees will be payable. A Withdrawal of Enrolment form is required to be completed and returned with the details.

Payment of Accounts

The following methods of payment are available:

• Over the counter at the School office, by cash, cheque, credit or debit card

• By telephone for card payments

• By BPAY and Internet banking using BPAY information provided on the fee statement

• By direct deposit

• By bank transfer

School Banking Details

Account Name

The Cathedral School of St Anne & St James

Bank and Branch National Australia Bank, Aitkenvale Swift Code WPACAU2S

BSB Number 034212

Account Number 185647

Identifier Parent Code or Student Name and Year Level

Refund & Cancellation Policy

The Cathedral School’s Refund Policy outlines the situations under which a refund may be paid, and the amount of refund payable in each situation. This is included in the Appendix and as part of the Fees and Conditions document on the School website.

Student Code of Conduct

Introduction

The Cathedral School is dedicated to providing a safe and supportive learning environment while fostering a culture of respect within the school and the wider community. Our goal is to inspire students through creative, purposeful, and enjoyable learning experiences that empower them to reach their full potential. The Student Code of Conduct outlines the responsibilities, expectations, and procedures that guide students in upholding the school's established values and making positive choices. This document is available to all students in their Student Diary.

Purpose

The purpose of the Student Code of Conduct is to establish a framework of expectations for student behaviour that aligns with the School’s vision, mission, and values. The code emphasises a culture of respect – respect for oneself, respect for others, and respect for the School. It provides examples of acceptable and unacceptable behaviours, along with the potential outcomes of those choices.

Scope

This Code of Conduct applies to all students and also serves to inform parents of the expectations The Cathedral School has for student behaviour.

Students must adhere to this code in every aspect of school life, both on campus and when representing the school in the community.

The school’s duty of care extends to students while they are at school, attending official school functions, or wearing the school uniform. This includes travel to and from school, as well as participation in school camps, excursions, and tours.

General Code of Conduct

At The Cathedral School, respect is at the core of our culture. We respect ourselves, we respect each other, and we respect our School.

Respecting Ourselves

• We prioritise our physical and mental health and always act to ensure our safety and wellbeing.

• We are courageous in seeking help when needed, striving for continual self-improvement.

• We take pride in who we are and are committed to being the best version of ourselves.

• We are proud of our school and speak respectfully about our school community, including its staff and students.

• We understand that by embracing our school values of respect, responsibility, endeavour, and service, we can achieve our goals, and we owe it to ourselves to work hard.

Respecting Each Other

• We value, accept, and include all members of The Cathedral School community, treating everyone with kindness in both our actions and words.

• We conduct ourselves in a way that does not disrupt the learning of others, fostering a collaborative environment.

• We use the restorative practices of empathy, understanding, and forgiveness in building relationships and resolving conflicts.

• We recognise the importance of consent and always ask for and respect the responses of others.

Respecting Our School

• We acknowledge the dedication of all School staff, trust their decisions, and adhere to the rules and expectations of the School.

• We take pride in our school environment by caring for the property, equipment, buildings, and grounds, acting responsibly to keep our surroundings healthy, secure, and safe.

• We honour the traditions of our School, recognising their role in shaping The Cathedral School as it is today.

• We uphold the reputation of our School by wearing our uniform correctly and with pride.

Unacceptable Choices

Unacceptable choices include, but are not limited to:

• Refusing to follow staff instructions, displaying defiance, or showing disrespect.

• Failing to participate in compulsory school events and activities.

• Engaging in disruptive behaviour, as every student has the right to learn without interference.

• Involvement in any form of physical or verbal violence, including fighting, assault, threats, or inappropriate touching that endangers the health and safety of others.

• Bringing weapons, drugs, explosives, or dangerous substances onto school premises, or possessing or throwing any object that could cause harm or discomfort.

• Any inappropriate physical contact between students is prohibited.

• Using language or conduct that could offend, harass, bully, or unfairly discriminate against others. Students must not be passive bystanders in such situations.

• Smoking, vaping, or consuming alcohol or illicit drugs at school, during school activities, or while in school uniform. Posting on social media while engaging in such activities is also unacceptable.

• Participating in gaming, including online gambling, during school hours, school activities, or while in school uniform.

• Engaging in any behaviour that results in damage, theft, or misuse of school or another student’s property.

• Ordering food from external providers for delivery to the school

• Engaging in any conduct that could harm the reputation of The Cathedral School.

• Leaving money, devices or valuables unsecured. Valuables must be securely stored or left with staff for safekeeping. The school is not responsible for lost or stolen items.

Students’ boarding areas, lockers and storage spaces may be searched at any time. The Head of School, along with a teacher and the student involved, will be present during any such search.

School Expectations

• Students are expected to follow the ICT Acceptable Usage Policy, which can be found on eCat.

• Upon arrival at the School Campus each day, all student mobile phones, headphones, and ear pods must be switched off and securely stored in the student’s locker.

• The school is not responsible for any damage, theft, or loss of mobile phones or electronic devices (e.g., iPads, laptops, tablets, interactive watches) under any circumstances.

• Mobile phones are not permitted on school camps.

• During any school function (such as concerts, carnivals, services, Presentation Ceremonies, etc.), all mobile phones must be switched off and kept out of sight.

• Electronic devices are not to be used during Recess or Lunch breaks unless a staff member has given approval for educational purposes.

Consequences for inappropriate choices may include a warning, lunchtime detention, after-school detention on Friday, Saturday morning detention, participation in behaviour modification programs, suspension, or, in the most serious cases, cancellation of enrollment. Any breach of Federal or State laws will be reported to the Queensland Police Service and may result in criminal charges.

Online Behaviour

The Cathedral School’s culture of respect extends to how students interact and behave in online environments. Our online actions can significantly impact school relationships and student safety

Respecting Ourselves

• We carefully consider the information we share online, including on social media and through direct communication.

• We prioritise our safety by setting our accounts to private and only accepting friend or follower requests from people we know.

• We recognise the impact of technology on our well-being and strive to maintain healthy habits regarding its use.

• We respect and adhere to the age restrictions set for social media and websites.

Respecting Each Other

• We understand the potential impact of online content on others and take care to ensure our words and actions do not cause harm.

• We respect everyone’s right to privacy and always seek their consent before sharing any information about them.

Unacceptable Choices

Unacceptable choices include, but are not limited to:

• Engaging in any form of online abuse, whether in public or in private, on social media, online gaming platforms, or messaging boards.

• Participating in cyberbullying, cyber abuse, or sending inappropriate, offensive, or explicit communications, including messages, emails, photos, or videos. Students are prohibited from posting images or videos of staff members or contacting staff via social media or online forums.

• Posting or sharing screenshots, photographs, or videos of others (including staff and students) without their consent, except when reporting incidents to the School or relevant authorities.

• Sharing private information, including screenshots of conversations or photographs, without permission.

• Logging into another person’s account without their knowledge and consent.

• Recording teachers, classmates, or any part of a class session or school activity without explicit permission.

• Photographing or videoing students or staff at any school event. This is not permitted unless it is part of curriculum requirements or specifically requested by a Head of School.

If a mobile phone or any other technological device is misused, the school reserves the right to confiscate the item. The student’s parent or guardian may collect the device from the school at a time arranged with the relevant Head of School. Guidelines for boarders regarding mobile phones can be found in the Boarders’ Handbook.

Consequences for inappropriate choices may include a warning, detention, participation in behaviour modification programs, suspension, or, in the most serious cases, cancellation of enrolment. Any breach of Federal or State laws may result in criminal charges.

Student Attendance

• If a student is absent, late, or needs to leave during the school day, a parent or guardian must notify the relevant School Reception by note, email, or phone call. Students who arrive late or need to leave early must sign out at the relevant School Office.

• Students should not be on school grounds before 8:10 am or after 3:35 pm unless they are attending a recognised school activity or working in the Learning Hub, as there is no staff supervision outside these hours.

• Students are not permitted to leave the school grounds between morning arrival and afternoon dismissal without special permission from the relevant Head of School. No student will be granted permission to go home for lunch, nor are they allowed to leave school grounds to access their vehicle during the day.

• Students must attend all timetabled lessons. Permission to be absent from a lesson must be sought from the teacher one day in advance, and the relevant Head of School must be informed.

• All students are required to attend their scheduled classes, Assembly, Chapel, and other school activities punctually. Any lateness to class must be accompanied by a note from the relevant staff member.

Roles for Breaches of this Code of Conduct

Teachers

Minor infractions are typically addressed by the staff member involved, with communication to parents via the School Diary or email. Student behavioural issues are recorded in the school’s eCat Pastoral Care records, along with the actions taken to address the behaviour.

Year Level Deans, Heads of Houses, Heads of School

If a pattern of inappropriate behaviour persists or a more serious breach occurs, the behaviour will be monitored, and appropriate consequences will be administered by the Year Level Dean, Head of House, or Head of School.

Principal

The most serious matters will be handled by the Principal. The Principal has the authority to sanction, suspend, or cancel the enrolment of any student for unsatisfactory conduct, performance, or failure to adhere to the Student Code of Conduct or School Rules.

SCHOOL RULES

Adherence to these rules will help the School to run more efficiently and enable it to serve you better.

PHILOSOPHY

• It is expected that students will be courteous and respectful at all times.

• Students of the school are expected to use their common sense at all times.

• It is expected that students will participate cheerfully in school activities and commit themselves to training if selected for a team.

GENERAL

• It is a condition of the enrolment of the student at The Cathedral School that the parents on their own behalf and on behalf of the student are aware of the content of the school rules and have agreed to abide by them.

• The Cathedral School, through the Principal, retains the right to discipline, suspend or dismiss from the school any student on the grounds of the student’s unsatisfactory conduct or performance or failure to observe any school rule. Students are regarded as being under school discipline when they are at school or any official school function or when they are wearing the school uniform or part thereof and includes school camps, outings and tours.

• No student may drink intoxicating liquor, smoke, gamble, or have any dealings with illegal, non-prescribed or addictive drugs while under school discipline.

• No practise endangering life, limb or property may be indulged in. No student may bring onto the school premises any weapon, drug, explosive or dangerous substance, nor shall any student while under school discipline be in possession of or throw any missile or article that could cause harm or discomfort to others.

• Students’ persons, possessions, boarding areas, lockers, storage areas and bags may be searched at any time. The Head of School, plus a teacher and the relevant student, will be present at any such search.

• The School reserves the rights to search student’s mobile phones and/or electronic devices if necessary.

• Physical contact between students is not permitted, with the exception of nonsustained spontaneous acts of affection.

• Any form of bullying and/or harassment is not permitted.

• The School uses Friday and Saturday Detentions and suspensions to enforce rules where appropriate.

• The School acknowledges cultural shaving practices and gives students until the next school holiday period to meet school standards.

ATTENDANCE, ABSENCES, LEAVES ETC

• If a student is absent or late, or will need to leave for part of the day, a parent or guardian should notify the relevant School Office, via note, email or phone call.

• Students leaving school must have parent permission and must sign out at the relevant School Office.

• Students are not to be present at school before 8.10am nor after 3.35pm unless attending the IRC or a recognised school activity. There is no staff supervision outside these hours.

• Any student who arrives late at school must report to the relevant School Office.

• No student may leave the school grounds between morning arrival and the afternoon dismissal of school without special permission from the relevant Head of School. No students will receive permission to go home for lunch.

• Students must attend all periods time-tabled for them. Permission for absence from a period must be sought from the teacher concerned on the day before the time of the period, and the relevant Head of School must be informed.

• All students must be at the appropriate class, assembly, Chapel or any other school activity at the appointed time. Lateness to any class must be explained by a note from the relevant staff member.

APPEARANCE

Uniform

• The wearing of uniform in full, to and from school and in public places, is required. A student may place their enrolment in jeopardy if they disregard uniform requirements.

• The formal uniform is worn on the first and last day of each term, for excursions, and on nominated special occasions.

• The sports uniform, including a hat, must be worn for all sports activities, but may only be worn home following after-school sports activities or following a whole-day sporting event.

• Hats must be worn out of doors, and the use of sunscreen is highly recommended.

Grooming

•Students should be neat and tidy at all times.

•No nail polish, false nails or any form of makeup (including tinted and lash extensions), bronzer or fake tan are to be worn whilst at school.

• Girls’ dresses and skorts should be 3/4 thigh to knee length.

•Boys will come to school clean-shaven.

SCHOOL RULES

Hair

•Hair must be neat, tidy, natural in colour, consistent in length, no shorter than a number 3 cut, and worn in a style that enables the school hat to be worn as designed.

Female students

•Hair is to be worn away from the eyes, tied fully back if touching the collar using a band, tie or ribbon in school colours (navy blue, brown or white).

Male students

•Hairstyles must be above the collar, ears and eyebrows

Students not abiding by these guidelines must have the cut/ colour rectified immediately.

Footwear

• Students must wear appropriate footwear at all times.

• Leather school shoes are required for Science, Food & Textiles and Design & Technology.

• There are to be no thongs, even on wet weather days or casual dress days.

Jewellery

• Students may wear a plain watch without wifi and one plain, thin linked metal chain necklace (no more than 2mm across), with or without a small plain cross. Necklaces must hang lower than and under the collar opening of the uniform

•No visible body piercings or tattoos are permitted.

Female Students

•One pair of small earrings, located in the middle of the earlobe is permitted. These may be plain gold/silver studs of no more than 5mm in diameter (with or without a stone or pearl), or plain sleepers, no larger than 15mm in outer diameter

•One plain and unadorned (no stone) ring may be worn.

Male Students

•No earrings or rings may be worn.

No other jewellery will be allowed and will be confiscated if worn to school. Jewellery covered by band aids will also be confiscated. Clear plastic plugs, spacers or keepers are not permitted under any circumstances.

Casual Dress Day Guidelines

This is a normal school day and appropriate dress standards are expected.

• No thongs are to be worn.

• Students are not to wear anything with offensive messages.

• Tops are to have sleeves; no bare midriffs.

• No ‘short’ shorts or skirts.

• No hair colouring is permitted; coloured wigs are allowed but do not replace a hat.

• Students are to wear a hat, not a cap.

• Students must have appropriate closed in footwear for practical lessons and sports uniform for PE.

• Phones and iPods must be left in a locked locker for the school day.

• Cross gender dressing is not permitted.

WET WEATHER EXCEPTIONS

During persistent periods of heavy rain, students are permitted to wear older, closed-in-shoes. Crocs or thongs are not permitted. Hats are not required.

TRAVEL

• Students may ride bicycles to school provided they wear protective headgear.

• Students are to walk their bicycles whilst inside the school grounds.

• Students are not permitted to ride motorcycles or scooters while travelling to or from school or any official school function. Skateboards and scooters are discouraged as there is no secure storage provided.

• Students who hold a licence to drive a motor car may drive to and from school provided that:

• They operate within the law and where necessary, with parental permission to take passengers.

• They supply car registration details to the Head of Senior School and park in the areas as directed by the Head of School.

• They observe the rules governing the conduct and dress of students while under school discipline – and on the understanding that the failure to abide by the above or the indulgence in any foolish behaviour will result in the withdrawal of the permission granted by this rule.

SCHOOL RULES

CARE OF PROPERTY

Students should care for their own property and show respect for the property of others and of the school community as a whole.

• Books and tote trays (Junior School) must be kept clean and tidy. Lockers (Middle and Senior School) must be kept locked except when being accessed. Lockers must be emptied and locks removed at the end of each term.

• Money or valuables should be securely stored or left with staff for safe-keeping. The School will not be held responsible for any money or valuables lost or stolen from the school property.

• School property must not be damaged, disfigured or removed. Any damage to school property must be reported immediately to the relevant Head of School.

• Students may not interfere in any way with property belonging to others.

• Bicycles must be locked in the racks provided.

• Electronic equipment may be brought to school at own risk.

• Chewing gum is banned from the school grounds.

RESTRICTED AREAS

In the interests of safety and hygiene and to prevent damage to the building or interference with the rights of others, certain areas of the School have a restricted use.

• Students must not remain in a classroom unless a teacher is present.

• Students may not eat food or consume drinks in the Library, IRC, Lecture Theatre, Technology Centre, Rock Centre, on stairs, on walkways, in classrooms, in the Green Hall, in the Music area or in the swimming pool. The only exception is water in clear plastic drink bottles in classes.

• There shall be no running, playing or noisy behaviour in corridors, paved areas, classrooms or changing rooms.

• No games of any kind may be played in the changing rooms. During lunchtime, sports may be played only in the appropriate areas, including playgrounds, Rock Centre, Oval and Sports Precinct.

• All Boarding Houses are out of bounds during the school day.

• The Maintenance Sheds are out of bounds for all students.

STUDENT USE OF MOBILE TELEPHONES AT THE CATHEDRAL SCHOOL

•As with any personal property, the school will not indemnify any student or family for any damage, theft or loss of a mobile telephone or electronic device (ipad, laptop, tablet, interactive watches) in any circumstances.

• Before school and until 3.10pm, all student mobile telephones are to be switched off and stored securely in their locked locker

•Between 8.25am and 3.10pm, electronic devices are to be used for educational purposes at the direction of the teacher

•Students wishing to use their electronic device to undertake schoolwork during break times will do so only in the Library or the designated lunchtime tutoring room.

•Students must abide by the Acceptable Usage Policy at all times (located on eCat).

•On excursions, the permission of the supervising member of staff should be sought before a mobile telephone is used.

•Mobile telephones are not to be taken on school camps. At any school function (i.e. concerts, Chapel services, Presentation Ceremonies etc) all mobile telephones must be switched off and out of sight.

•Should a mobile telephone be misused, or cause distraction or nuisance to others, the school reserves the right to remove the item from the student. Their parent or guardian may be required to collect the mobile telephone from the school at a time negotiated with the relevant Head of School.

•The guidelines for boarders and mobile phones are to be found in the Boarders’ Handbook.

•There can be no photographing/videoing or any student/staff at any school event by students. The only exception is when it is part of curriculum requirements or when requested by a Head of School.

SAFE TRAVEL PROCEDURE

Procedure for Safeguarding International Boarding Student Travel

PURPOSE

This procedure outlines the steps to ensure the safe and coordinated travel of international students. It includes agent training, booking guidelines, communication protocols, and emergency procedures.

2. AGENT TRAINING

Agents responsible for booking student travel will receive training that covers:

• The student travel process, including when and how to book flights.

• The preference for booking students from the same location on the same flights whenever possible.

• The importance of booking all students on the same flight out of Townsville Airport (TSV) and transiting through Brisbane International Airport (BNE) where feasible.

• Ensuring that appropriate travel insurance is booked to cover missed flights and other unforeseen disruptions.

• Providing pre-departure information to students, including guidance on navigating the connection from the Brisbane Domestic Terminal to the Brisbane International Airport. (See Attachment: How to navigate between the Brisbane Domestic and International Terminal)

3. TRAVEL BOOKING AND COORDINATION

• Agents should book flights that minimise transit risks and ensure students travel in groups when possible.

• School Boarding Staff must receive and save a copy of each student's travel itinerary.

• Students should be provided with a checklist of travel essentials, including necessary documents and emergency contact information.

PRE - DEPARTURE CHECKLIST

• Confirm students have a fully charged mobile phone and essential contact numbers saved.

• Ensure students have all necessary travel documents, including passports, visas, and tickets.

• Brief students on what to expect during transit and provide them with emergency instructions.

• School staff will accompany students to the departure gate at Townsville Airport.

• For students under 16 years of age, or when a student is travelling alone, there is an option to arrange a chaperone to assist the student with the transit between the domestic and international terminals at the Australian airport at a cost to the parents.

5. COMMUNICATION PROTOCOLS

• Students must send a message to their school and family upon reaching the transit point (e.g., Brisbane).

• Students must send a final confirmation message to their school upon arrival at their destination.

• School staff should monitor messages and follow up if confirmation is not received within the expected timeframe.

SAFE TRAVEL PROCEDURE

6. EMERGENCY PROTOCOLS

• The Director of Boarding will be available for support in case of delays, missed flights, or other travel issues.

• If a student encounters a problem (e.g., a missed flight), they must immediately contact the designated school representative.

• The school will coordinate with agents, airlines, and the student’s family to resolve issues promptly.

7. POST - ARRIVAL CONFIRMATION

• School staff must confirm that all students have safely arrived at their destination.

• Any travel incidents should be documented and reviewed to improve future processes.

8. REVIEW AND UPDATES

This procedure will be reviewed annually or as necessary to accommodate changes in travel conditions, airline policies, or student needs.

Appendix 1 – Travel Essentials Checklist

Students must ensure they have the following items before departing:

DOCUMENTS

Valid passport (with at least 6 months validity)

Student visa or relevant entry permit

Flight tickets / e-ticket confirmation

Copy of travel itinerary (printed and electronic)

Boarding school contact list (including emergency numbers)

Copies of important documents (kept separately from originals)

COMMUNICATION & CONTACT

Fully charged mobile phone

Portable power bank

Charger and travel adapter (if required)

School, family, and agent contact numbers saved in phone

Identify other students travelling on the same flights to/from Townsville, exchange contact details, and stay together to help each other navigate the airport transfer

FINANCIAL

Local currency for transit expenses

Credit/debit card (with parental permission)

Emergency cash kept securely

HEALTH & SAFETY

Comprehensive travel insurance covering the full travel period

Prescription medications (in original packaging with prescription letter)

Basic travel first aid items (e.g., band-aids, pain relief)

Face mask and personal hand sanitiser

LUGGAGE & PACKING

Checked luggage and carry-on bag meeting airline weight/size limits

Luggage tags with name, school, and contact details

Change of clothes in carry-on (in case of luggage delay)

Small snacks and a water bottle (empty before security)

OTHER

School uniform or required clothing for arrival

Any special items requested by parents or school

Clear instructions on what to do in case of delay or missed connection

OVERSEAS STUDENT TRANSFER REQUEST POLICY

The Cathedral School of St Anne & St James’s Overseas student transfer policy and processes apply to:

• Overseas students requesting to transfer prior to completing the first six months of their first registered school sector course, or

• Where the student has completed the first six months of their enrolment in their first registered school sector course and wishes to transfer but the provider holds welfare responsibility via a CAAW

OVERSEAS STUDENTS REQUESTING TO TRANSFER PRIOR TO COMPLETING THE FIRST SIX MONTHS OF THEIR FIRST REGISTERED SCHOOL SECTOR COURSE

1. Overseas students are restricted from transferring from their registered school sector course of study for a period of six months. This restriction also appeals to any course(s) packaged with their first registered school sector course of study. Exceptions to this restriction are:

a) If the student’s course or school becomes unregistered

b) The school has a government sanction imposed on its registration

c) A government sponsor (if applicable) considers a transfer to be in the student’s best interests

d) If the student is granted a release in PRISMS

2. Students can apply to be released by submitting a Student Transfer Request Application at no charge to enable them to transfer to another education provider. However, if a student has not completed the first six months of the first registered school sector course of study or is under 18 years of age, conditions apply.

3. The Cathedral School of St Anne & St James will only release a student before completing the first six months of their first registered school sector course in the following circumstances:

a) The student has changed welfare and accommodation arrangements and is no longer within a reasonable travelling time of the school.

b) The student will be reported because they are unable to achieve satisfactory course progress at the level they are studying, even after engaging with The Cathedral School of St Anne & St James’s intervention strategy to assist them in accordance with Standard 8 (Overseas student visa requirements).

c) The student provides evidence of compassionate or compelling circumstances.

d) The Cathedral School of St Anne & St James fails to deliver the course as outlined in the written agreement.

e) The student provides evidence that their reasonable expectations about their current course are not being met.

f) The student provides evidence that he/she was misled by The Cathedral School of St Anne and St James or an education or migration agent regarding The Cathedral School of St Anne & St James or its course and the course is therefore unsuitable to his/her needs and/or study objectives.

g) An appeal (internal or external) on another matter results in a decision or recommendation to release the student.

h) Any other reason stated in the policies of The Cathedral School of St Anne & St James.

OVERSEAS STUDENT TRANSFER REQUEST

4. Students under 18 years of age MUST also have:

a) Written evidence that the student’s parent(s)/legal guardian(s) supports the transfer application

b) Written confirmation that the receiving provider will accept responsibility for and communicate with the student about approving the student’s accommodation, support, and general welfare arrangements from the proposed date of release where the student is not living with a parent(s)/legal guardian(s) or a suitable nominated relative(s)

5. The Cathedral School of St Anne & St James will NOT agree to the transfer before the student completes the first six months of their first registered school sector course in the following circumstances:

a) The student’s progress is likely to be academically disadvantaged.

b) The Cathedral School of St Anne & St James is concerned that the student’s application to transfer is a consequence of the adverse influence of another party

c) The student has not had sufficient time to settle into a new environment to make an informed decision about transfer

d) The student has not accessed school support services which may assist with adjusting to a new environment, including academic and personal counselling services

e) School fees have not been paid for the current term/semester

6. To apply for transfer to another provider, students need to:

a) Complete an Application for Student Transfer Form, available from the Registrar

b) Give this completed application form and a valid offer of enrolment from another provider to the Registrar for assessment

c) If under 18 years of age, attach written confirmation of the parent/s or legal guardian/s support for the transfer to the nominate provider. In this case, the valid offer of enrolment must also confirm the new provider’s acceptance of responsibility for approving the student’s accommodation, support and general welfare arrangements from the proposed date of the student’s release from The Cathedral School of St Anne & St James, in accordance with Standard 5 (Younger overseas students) of the 2018 National Code of Practice for Providers of Education and Training for Overseas Students.

7. The Cathedral School of St Anne & St James will assess the student’s transfer request application and notify the student of a decision within 10 working days.

8. If The Cathedral School of St Anne & St James grants the student’s transfer request, the student will be notified, and the decision will be reported to the Department of Home Affairs (Immigration) via PRISMS.

9. If The Cathedral School of St Anne & St James intends to refuse the student’s transfer application request, The Cathedral School of St Anne & St James will provide the student with reasons for refusal in writing and include a copy of The Cathedral School of St Anne & St James’s complaints and appeals policy (available at: https://cathedral.qld.edu.au/about/policies).

The student has the right to access The Cathedral School of St Anne & St James’s complaints and appeals process and has 20 working days to do this. The student’s transfer request application will only be finalised in PRISMS after one of the following occurs:

a) The student confirms in writing they choose not to access The Cathedral School of St Anne & St James’s complaints and appeals process, or

b) The student confirms in writing they withdraw from any appeals process they have commenced, or

c) The appeals process is completed, and a decision has been made in favour of the student or The Cathedral School of St Anne & St James

10. Applications to transfer to another registered provider may have visa implications. The student is advised to contact the Department of Home Affairs (Immigration) office as soon as possible to discuss any implications: https://immi.homeaffairs.gov.au/help-support/contact-us

OVERSEAS STUDENT TRANSFER REQUEST

STUDENTS WHO ARE NO LONGER SUBJECT TO THE TRANSFER RESTRICTION BUT WHERE THE CATHEDRAL SCHOOL OF ST ANNE & ST JAMES HOLDS W EL FARE RESPONSIBILITY VIA A CAAW

1. Students under 18 years of age MUST have:

a) Written evidence that the student’s parent(s)/legal guardian supports the transfer application.

2. To apply for transfer to another provider, students need to:

a) Complete an Application for Student Transfer Form available from the Registrar

b) Give this completed application form and a valid offer of enrolment from another provider to the Registrar for assessment and response withing 10 working days

c) If under 18 years of age, attach written confirmation of support for the transfer to the nominated provider by a parent/s or legal guardian/s. In this case, the valid offer of enrolment must confirm acceptance of responsibility for approving the student’s accommodation, support and general welfare arrangements from the proposed date of the student’s release from The Cathedral School of St Anne & St James in accordance with Standard 5 (Younger overseas students) of the 2018 National Code of Practice for Providers of Education and Training for Overseas Students.

3. The Cathedral School of St Anne & St James will negotiate the welfare transfer date with the receiving provider and will advise the student of the welfare transfer date within 10 working days.

4. Transfers to another registered provider may have visa implications. The student is advised to contact the Department of Home Affairs (Immigration) office as soon as possible to discuss any implications: https://immi.homeaffairs.gov.au/help-support/contact-us

INTERNATIONAL STUDENT: ENTRY REQUIREMENTS POLICY

The Cathedral School of St Anne & St James will consider enrolment applications from students wishing to apply for a Student Visa, subject to compliance with minimum requirements and conditions set by the School, and with legislative requirements of the State of Queensland and the Commonwealth of Australia, including any requirements to undertake extra tuition to learn English to meet the English language proficiency standard needed to enter mainstream classes.

International students attending The Cathedral School of St Anne & St James are integrated into mainstream classes with ESL support and therefore require sound academic performance and an English language ability appropriate for their entry year level

The Cathedral School of St Anne & St James requires evidence that the applicant’s academic ability and English proficiency is sufficient to successfully meet the entry, and curriculum demands of the intended course. This is a requirement under the 2018 National Code of Practice, Part B Standard 2.

This evidence is provided as part of an application for enrolment which must be submitted via the online form accessed via the school’s website. This must be correctly completed, and must be accompanied by the following documents to support the application:

1. A copy of the latest Student Report(s), demonstrating a passing grade in all core subjects in the past academic year. Where the School Reports are not in English, translations in English must be supplied, with necessary costs to be met by the applicant.

2. Contact details for a referee at the student’s current school, either the school Principal or class teacher.

3. Written evidence of proficiency in English as a second language if student has not been attending an English-medium school for at least 2 years

4. Copy of passport page with name, photo identification, passport number and expiry date.

5. Letter of Offer from another registered provider (if applicable)

Applications from overseas students are processed according to established policy and procedures and are dealt with on their merits. An application for enrolment can only be processed when all the above are in the hands of the Registrar. Failure to disclose details required as part of the application process may later result in cancellation of enrolment.

Assessment procedures include an evaluation of reports from current school and of English language proficiency. In cases where report cards or proficiency in English as a second language are not available or are inconclusive for any reason, the school may require relevant testing of the applicant to assess the application.

The referee will be contacted in cases where the student’s behaviour and/or commitment to studies is inconclusive or not recorded in school reports.

Onshore applications for Years 11-12, where the student is transferring from another CRICOS registered provider, will only be considered where the transfer, if accepted, allows the student to achieve a successful study outcome at the end of the enrolment.

Offshore applications for enrolment in Years 11-12 will not be considered after the Year 11 course has commenced, unless the student can complete course assessment before the end of the first semester of Year 11.

ENTRY REQUIREMENTS POLICY

MINIMUM ACADEMIC AND ENGLISH LANGUAGE REQUIREMENTS

Academic requirements

Students must provide evidence of satisfactory academic performance appropriate to entry to the year level requested, or an alternative point of entry offered by the school in a Letter of Offer.

Students entering Primary School (Prep – Year 6) need to show commitments to studies and sound achievement in literacy and numeracy areas of the curriculum.

Students entering Junior Secondary (Years 7 – 10) and Senior Secondary (Year 11 – 12) need to show commitment to studies and sound achievement in core areas of the curriculum over the prior academic year.

In cases where academic achievement is unable to be demonstrated, or is inconclusive for any reason, the school may require the applicant demonstrate their academic ability by attaining a minimum sound achievement in a placement test, relevant to the applicant’s current year level.

English language proficiency requirements

The Cathedral School of St Anne & St James requires evidence of sufficient proficiency in English to successfully meet the curriculum demands of the enrolled course. Students meet the English Language Proficiency Requirements if they have been attending an English-medium school for at least 2 years prior to enrolment and meet the Academic Entry Requirements outlined above. All applicants are assessed on an individual basis and must demonstrate their spoken English language ability at an Enrolment Interview. In cases where proficiency in English as a second language is unable to be demonstrated, or is inconclusive for any reason, the school may require relevant testing of the applicant to ensure students meet the Minimum Required Test Result for Year Level of Entry. (See Table 1)

Table 1: Minimum Required Test Result for Year Level of Entry Year Level of Entry Minimum English Level

Prep – Year 3 Beginner

Year 4 – Year 6 Elementary

Year 7 – Year 9 Intermediate

Year 10 Upper Intermediate

Year 11 Advanced

Students should note that if their English language proficiency is below that outlined above, they may be offered a conditional enrolment and required to:

1. Complete an ELICOS or High School Preparation Program (HSPP) prior to commencement of enrolment, and/or

2. Enrol in a lower year level commensurate with the students English Proficiency, and/or

3. Undertake English language tuition alongside their mainstream studies

If undertaking ELICOS or an intensive English language course before beginning mainstream studies or prior to progressing to the next year level, English language proficiency will be reassessed at the conclusion of the language course to ensure the student’s level of proficiency is sufficient to allow them to commence their course/progress year level.

Students can elect to sit any Recognised English Language Proficiency Test. The Cathedral School of St Anne & St James will assess the student’s application for entry based on satisfactory test results (See table 2)

Table 2: Test Result Equivalent

Beginner (Prep –Year 3)

Edutest EAL Placement Test

Elementary (Year 4 – Year 6) Intermediate (Year 7 – Year 9)

≥ 50%/ Average in the relevant (Prep to Year 3) Placement Test ≥ 50%/ Average in the relevant (Year 4 to Year 6) Placement Test ≥ 50%/ Average in the relevant (Year 7 to Year 9) Placement Test

(Year 10)

50%/ Average in the Year 10 Placement Test

(Year 11)

50%/ Average in the Year 11 Placement Test

TOEIC

An enrolled student will be assessed on their English language proficiency each term. Students must demonstrate progression in their English language proficiency in line with their year level and remain on track to attain a Queensland Certificate of Education (QCE). Should a student not progress to the level required by the end of a school year they may be required to:

1. Complete an ELICOS program prior to commencement of the next school year, and/or

2. Repeat the year level in which the English language proficiency require is commensurate with the student’s Englich language proficiency (N.B. where a proposed intervention plan has significant implications for the student’s course of study, requiring an extension of course duration from what was originally agreed, a new written agreement will need to be established and a new CoE may also be required) and/or

3. Undertake a study program (including subject selections) commensurate with the student’s English language proficiency and remain on track to attain a QCE

STUDENT PROGRESS, ATTENDANCE AND COURSE DURATION POLICY

This policy is available to staff and to students.

Overseas students are required to meet and maintain satisfactory course progress and attendance requirements under visa condition 8202 and under Standard 8 of the National Code of Practice for Providers of Education and Training to Overseas Students 2018.

Course Progress

• The school will monitor, record and assess the course progress of each student for the course in which the student is currently enrolled

• The course progress of all students will be assessed at the end of each study period of enrolment according to The Cathedral School of St Anne and St James’s course assessment requirements

• Students who have begun part way through a study period will be assessed according to The Cathedral School of St Anne and St James’s course assessment requirements after completing one full study period

• Students will need to demonstrate satisfactory course progress in any study period

1. TO DEMONSTRATE SATISFACTORY COURSE PROGRESS, STUDENTS ENROLLED IN:

Prep through to Year 6:

• Demonstrate academic outcomes each study period that allow them to remain on track for progression to the next year level

Year 7 through to Year 10:

• Maintain at least a satisfactory effort (minimum C standard) in subjects taken in a study period

• Gain satisfactory academic achievement (C standard) in at least 50% of the subjects taken in a study period

• Remain on track to attain at least IELTs band 6.0 (or equivalent) by the end of Year 10

Year 11 through to Year 12 will need to:

• Maintain at least satisfactory effort (minimum C standard) in the subjects taken in a study period

• Gain satisfactory academic achievement to ensure their continuing eligibility for the Queensland Certificate of Education (QCE)

A “study period” is a Semester for students in Prep - Year 10, and an ATAR Unit for students in Year 11 and 12.

If a student does not achieve these benchmarks in a study period, the Pastoral Care Tutor will meet with the student to develop an intervention strategy for academic improvement. This may include:

• After hours tutorial support

• Subject tutorial support in class time

• Mentoring

• Additional ESL support

• Change of subject selection, learning options or reducing course load (without affecting course duration)

STUDENT PROGRESS, ATTENDANCE AND COURSE DURATION POLICY

• Offer to repeat a year level (requiring an extension of course duration under “3. Extending the duration of study” of this policy)

• Counselling – time management

• Counselling – academic skills

• Counselling – personal

• Other intervention strategies as deemed necessary

A copy of the student’s individual strategy for academic improvement and any relevant progress reports will be forwarded to parents. Parents will be advised if the proposed strategy has any implications for fees payable, the student’s progression through a package of courses, or the student’s visa. Where a proposed intervention plan has significant implications for the student’s course of study (as originally agreed), a new written agreement will need to be established. A new CoE may also be required.

The student’s individual strategy for academic improvement will be monitored over the following study period by the Pastoral Care Tutor and records of the student’s response to the strategy will be kept. Parents will be kept informed of the student’s academic progress while the student is receiving formal intervention.

If the student fails to achieve satisfactory course progress by the end of the following semester, the school will advise the student in writing of its intention to report the student for breach of visa condition 8202 within 5 working days. The student has 20 working days to access the school’s internal complaints and appeals process.

Following the outcome of the internal process, if the student wishes to complain or lodge an external appeal about a decision made or action taken by The Cathedral School of St Anne & St James, he/she may contact the Overseas Student Ombudsman at no cost. This must be done within 10 working days. Please see The Cathedral School of St Anne & St James’s Complaints and Appeals Policy for further details.

The school will notify the ESOS agency via PRISMS of the student not achieving satisfactory course progress as soon as practicable where:

• the student does not access the complaints and appeals process within 20 days, or

• the student withdraws from the complaints and appeals process by notifying the Principal of The Cathedral School of St Anne and St James in writing, or

• the complaints and appeals process, including any external appeal made by the student, results in a decision in favour of the school

2. COMPLETION WITHIN EXPECTED DURATION OF STUDY

• As noted in “Course Progress”, the school will monitor, record and assess the course progress of each student for the course in which the student is currently enrolled.

• Part of the assessment of course progress at the end of each study period will include an assessment of whether the student’s progress is such that they are expected to complete their studies within the expected duration of the course.

3. EXTENDING THE DURATION OF STUDY

• The school will only extend the duration of the student’s study where it is clear the student will not be able to complete their course by the expected date because:

o the student can provide evidence of compassionate or compelling circumstances (see Definitions below)

o the student has, or is, participating in an intervention strategy as outlined in “Course Progress”

o an approved deferment or suspension of study has been granted in accordance with The Cathedral School of St Anne and St James’s Deferment, Suspension and Cancellation Policy.

STUDENT PROGRESS, ATTENDANCE AND

COURSE DURATION POLICY

• Where the school decides to extend the duration of the student’s study, the school will report this change via PRISMS within 14 days and/or issue a new COE if required. In this case, the student will need to contact the Department of Home Affairs (Immigration) to seek advice on any potential impacts on their visa, including the need to obtain a new visa.

Course Attendance

Satisfactory course attendance is attendance of 80% of scheduled school days.

1. ASSESSING ATTENDANCE

Student attendance is:

• Checked and recorded daily by Sub-School Secretaries and monitored for 5 consecutive days absence

• Any absences longer than 5 consecutive days without approval will be investigated

All absences from school (with the exception of “late arrival” and “absentees with an acceptable reason”) will be included in absentee calculations and should be accompanied by a medical certificate, an explanatory communication from the student’s carer/parents/boarding supervisor/school nurse or evidence that leave has been approved by the school.

The monitoring process will include a review of the reasons given for student absence, including a determination of whether compassionate and compelling circumstances apply (as per Definition, below). Where a student’s absences represent grounds for the student to apply and be approved for a deferment of study or temporary suspension of enrolment, those absences will not be included in the student’s attendance calculations for that study period (see The Cathedral School of St Anne and St James’s Deferment, Suspension and Cancellation Policy).

Student attendance will be calculated using the following method at the end of Term 1 and Term 3.

Step 1: Calculate the “at risk” of unsatisfactory attendance trigger (85%)

At risk trigger = Number of school days x 15%

Identify students at risk (any students whose absenteeism meets or is above 85%).

Students “at risk” of unsatisfactory attendance will be counselled and offered support in the first instance, and their parents will be advised. The student will be offered any necessary support intervention and counselling necessary.

Step 2: Calculate “unsatisfactory” attendance (80%) using the following method at the end of each study period.

Unsatisfactory absenteeism = Number of school days x 20%

Identify students with unsatisfactory attendance (any students whose absenteeism meets or is above 80%.

2. REPORTING UNSATISFACTORY ATTENDANCE

Students who fail to maintain satisfactory attendance (i.e. absences are greater than number of school days x 20%) the School will advise the student in writing of its intention to report the student for breach of visa condition 8202, and that the student has 20 working days to access the school’s internal complaints and appeals process.

STUDENT PROGRESS, ATTENDANCE AND COURSE DURATION POLICY

The School will notify the ESOS agency via PRISMS of the student not achieving satisfactory course attendance as soon as practicable where:

• the student does not access the complaints and appeals process within 20 days

• the student withdraws from the complaints and appeals process by notifying the Principal of The Cathedral School of St Anne and St James in writing,

• the complaints and appeals process, including any external appeal made by the student, results in a decision in favour of the school

The student’s CoE and enrolment will then be cancelled. The Principal will determine if a new CoE and enrolment period will be offered to the student.

Students will not be reported for failing to meet the 80% attendance threshold for a study period where:

• the student has produced documentary evidence in a timely manner clearly demonstrating the presence of compassionate or compelling circumstances (e.g. medical illness) supported by a medical certificate or as per Definition, below, and

• the student’s attendance has not fallen below 70% for the study period.

Step 3: Calculate unsatisfactory attendance with “compassionate or compelling circumstances” (70%)

Unsatisfactory attendance with compassionate or compelling circumstances = Number of school days x 30%

Identify students with unsatisfactory attendance with compassionate or compelling circumstances

If a student is assessed as having nearly reached the threshold of 70% attendance for a study period, the Principal will assess whether a suspension of studies is in the interests of the student as per The Cathedral School’s Deferment, Suspension and Cancellation Policy.

If the student does not obtain a suspension of studies under The Cathedral School’s Deferment, Suspension and Cancellation Policy, and falls below the 70% threshold for attendance for the semester, the process for reporting the student for unsatisfactory attendance (breach of visa condition 8202) will occur as outlined above.

DEFINITIONS

Compassionate or compelling circumstances - circumstances beyond the control of the student that are having an impact on the student’s course progress or attendance through a course. These could include:

• serious illness, where a medical certificate states that the student was unable to attend classes

• bereavement of close family members such as parents or grandparents (with evidence of death a certificate if possible)

• major political upheaval or natural disaster in the home country requiring their emergency travel that has impacted on their studies

• a traumatic experience which has impacted on the student (these cases should be where possible supported by police or psychologists’ reports)

• where the school was unable to offer a pre-requisite unit

• inability to begin studying on the course commencement date due to delay in receiving a student visa.

• For other circumstances to be considered as compassionate or compelling, evidence would need to be provided to show that these were having an impact on the student’s course progress or attendance through a course.

STUDENT PROGRESS, ATTENDANCE AND COURSE DURATION POLICY

Expected Duration – the length of time it takes to complete the course studying full-time. This is the same as the registered course duration on CRICOS.

School Day – any day for which the school has scheduled course contact hours.

Study Period

for the purpose of monitoring attendance, a study period is a semester for the purpose of monitoring course progress in Prep to Year 10, a study period is a semester for the purpose of monitoring course progress in a Senior Secondary School course, a study period is a Unit of a subject or course of study (i.e., Unit 1 or Unit 2 in Year 11 or Units 3 and 4 in Year 12)

Learning Options – the range of subjects and programs as outlined in Learning Options 1.2.2 of the Queensland Curriculum and Assessment Authority (QCAA) QCE and QCIA Handbook.

SCHOOL ACCOMMODATION AND WELFARE POLICY

CARE FOR YOUNGER STUDENTS UNDER 18 YEARS

The Cathedral School of St Anne & St James is a CRICOS registered provider which enrols younger students under 18 years of age.

As part of the registered obligations The Cathedral School of St Anne & St James must satisfy Commonwealth and State legislation, as well as any other regulatory requirements, relating to child welfare and protection for any overseas student enrolled who is under 18 years of age.

These obligations include ensuring that all overseas students under 18 years of age are given age and culturally appropriate information on:

• Who to contact in emergency situations, including contact number/s of a nominated staff member, and

• How to seek assistance and report any incident or allegation involving actual or alleged sexual, physical or other abuse

The Cathedral School of St Anne & St James has documented procedures relating to child welfare and safety and will implement these procedures if there are any concerns for the welfare of a student under 18 years of age.

Please note: It is The Cathedral School’s Policy, and a condition of enrolment, that all overseas students remain in approved accommodation until their course end date, even if they are more than 18 years of age.

ACCOMMODATION AND CARE OPTIONS FOR OVERSEAS STUDENTS

The Cathedral School of St Anne & St James approves the following accommodation and care options for overseas students:

1. Students in primary (Prep to Year 6) must live with a parent or relative approved by the Department of Immigration. Students in junior and senior secondary (Year 7 through to Year 12) also have the option live with a parent or relative approved by the Department of Immigration.

In this case:

i. The School does not provide a welfare letter (CAAW) via PRISMS. The student’s family completes Form 157N and provides proof of relationship to Department of Home Affairs (Immigration) at the time of visa application for approval of these arrangements. The Department of Home Affairs (immigration) must also approve any further change of welfare arrangements.

ii. If the adult responsible for the welfare, accommodation and other support arrangements for a student under 18 years holds a Student Guardian Visa (subclass 590), all obligations and conditions of this visa must be met, including:

a) Not leaving Australia without the nominating student unless there are compassionate and compelling circumstances and the School has first approved alternative welfare and accommodation arrangements for the student for the adult’s period of absence, and

b) Advising the Department of Home Affairs (immigration) of any change of address, passport or other changes of circumstances.

SCHOOL ACCOMMODATION AND WELFARE

The Cathedral School of St Anne & St James require holders of Student Guardian Visas to:

i. Maintain Overseas Visitor Health Cover for themselves and any dependent children living with them in Australia

ii. Immediately advise the School of any change to address or contact details

iii. Immediately advise the school if there are any compassionate or compelling reasons to travel overseas or not be at home for an extended period to care for the student

If there is a valid reason for travelling overseas, and the School can approve alternative accommodation and care arrangements for the student for the period of student guardian visa holder’s absence, the School will provide documentation approving temporary care arrangements for the student to the student’s guardian and for the Department of Home Affairs (Immigration) via PRISMS.

If there is not a valid reason for travelling overseas, or if the School cannot approve alternative accommodation and care arrangements for the student for the period of student guardian visa holder’s absence, the student will need to travel overseas with the holder of the student guardian visa. I n this case, the School will advise if compulsory attendance requirements will or will not be affected by the student’s absence.

2. Students in Junior and Senior secondary (Year 7 through to Year 12) not in the care of a parent or relative approved by the Department of Immigration must live in school approved accommodation and welfare arrangements and The Cathedral School of St Anne & St James will generate the welfare letter (CAAW) via PRISMS to accompany the student’s Confirmation of Enrolment (CoE).

The preferred accommodation option approved by The Cathedral School of St Anne and St James for full fee paying 500 visa subclass students is the School’s on-campus boarding dormitories. By exception and subject to availability, the School will approve the following options:

• Homestay Program operated by or approved by the school

• Private accommodation and care arrangements requested by the parent but approved by the School which meet all requirements under relevant state and commonwealth legislation

The Cathedral School of St Anne & St James will maintain approval of accommodation and care arrangements until:

i. The student completes the course and departs Australia

ii. Any appeals process in relation to The Cathedral School of St Anne & St James’s intentions to cancel the student’s enrolment has been finalised (including suspensions, cancellations, course progress and attendance)

iii. The student has alternative welfare arrangements approved by another registered provider

iv. A parent or nominated relative approved by the Department of Home Affairs (Immigration) assumes care of the student

v. The Cathedral School of St Anne & St James has notified the Department of Home Affairs (Immigration) that is no longer able to approve the student’s welfare arrangements and has taken the required action after not being able to contact the student

Any accommodation, welfare and other support arrangements for the student must be approved by The Cathedral School of St Anne & St James, including arrangements provided by third parties.

Accommodation and care arrangements are checked prior to approval and at least every six months thereafter to ensure they are appropriate to the student’s age and needs.

Any adults involved in or providing accommodation and welfare arrangements to the student have a blue card as appropriate Blue Card Services website

Any changes to approved arrangements must also be approved by the School.

If a student cannot be located and the School has concerns for his/her welfare, the School will contact the student’s parents/legal guardian and notify the police and any other relevant authorities.

SCHOOL

If a student for whom the School has issued a CAAW refuses to maintain approved arrangements, the School will report this to the Department of Home Affairs (Immigration) and advise the student to contact the Department of Home Affairs (Immigration) to ensure visa implications are understood: DHA enquiries

In the event of a significant or critical welfare issue involving the student, and if determined necessary by the school, a parent, legal guardian or approved relative agrees to travel to a designated location within 5 days to assume care of the student until the situation has been resolved to the school’s satisfaction.

If a parent/nominated guardian wishes to assume welfare responsibility, the parent/nominated guardian must notify the school as soon as practicable of their intentions and must provide the school with written evidence of a guardian visa grant.

3. For school vacation periods

Students living with a parent or relative approved by the department of immigration, must continue to do so. Students living in school approved homestay or private accommodation and care arrangement or in the School’s boarding dormitories may:

i. Return home to parents (parents must arrange for boarding students to leave and return on designated Boarders Travel Days), or

ii. Be placed/remain in Homestay arranged or a private accommodation and care arrangement approved by the school (subject to homestay availability), or

iii. Apply for approval to spend the vacation with relatives or a friend’s family*, or

iv. Apply to attend a supervised excursion, camp, etc…, if all requirements are met to attain school approval

HOMESTAY/PRIVATE ACCOMMODATION ARRANGEMENTS AT THE CATHEDRAL SCHOOL OF ST ANNE & ST JAMES:

The Homestay accommodation arrangements operated by The Cathedral School of St Anne & St James or approved by The Cathedral School of St Anne & St James meet Queensland legislative requirements for child protection as well as Standard 5 of the 2018 National Code of Practice for Providers of Education and Training to Overseas Students.

These include:

i. Continuous dates for approved welfare arrangements

ii. Documented procedures for checking suitability of accommodation, support and general welfare arrangements before a student is placed in an approved arrangement, and at least every six months thereafter, covering

• Guidelines for selection, screening and monitoring each family and ensuring the family can provide age-appropriate care and facilities for the duration of the student’s enrolment at the school

• Criteria about accommodation services to be provided, and contract for arrangements about providing accommodation services

• Orientation program for families new to provision of homestay services

• Compliant Homestay risk management strategy, reviewed annually, undertaken by school/operator of the homestay program

iii. Blue cards as required for adults living in the homestay/private arrangement, other than overseas students, or who otherwise have regular contact with the student*.

*NOTE:

As of 31 August 2020, “No card, No start” blue card requirements apply for providers of child accommodation services, unless an exemption applies.

SCHOOL COMPLAINTS AND APPEALS POLICY

A copy of this policy will be provided to the student (or parent(s)/legal guardian if the student is under 18) at a reasonable time prior to a written agreement being signed, and again during orientation or within 7 days of the commencement of student attendance of the enrolled course.

1. PURPOSE

a) The purpose of The Cathedral School of St Anne & St James’s Complaints and Appeals Policy is to provide a student or parent(s)/legal guardian with the opportunity to access procedures to facilitate the resolution of a dispute or complaint involving The Cathedral School of St Anne & St James, or an education agent or third part engaged by The Cathedral School of St Anne & St James to deliver a service on behalf of The Cathedral School of St Anne & St James.

b) The internal complaints and appeals processes are conciliatory and non- legal.

2. COMPLAINTS AGAINST OTHER STUDENTS

a) Grievances brought by a student against another student will be dealt with under the school’s Code of Conduct.

3. INFORMAL COMPLAINTS RESOLUTION

a) In the first instance, The Cathedral School of St Anne & St James requests there is an attempt to informally resolve the issue through mediation/informal resolution of the complaint.

b) Students should contact the Pastoral Care Tutor/Dean, Head of House, Head of School, Head of Boarding (or any other staff member they feel comfortable to approach) in the first instance to attempt mediation/informal resolution of the complaint.

c) If the matter cannot be resolved through mediation, the matter will be referred to the Principal and The Cathedral School of St Anne & St James’s internal formal complaints and appeals handling procedure will be followed.

4. FORMAL INTERNAL COMPLAINTS HANDLING AND APPEALS PROCESS

a) The process of this grievance procedure is confidential, and any complaints or appeals are a matter between the parties concerned and those directly involved in the complaints handling process.

b) The student must notify the Principal in writing of the nature and details of the complaint or appeal.

c) Where the internal complaints and appeals process is being accessed because the student has received notice by the school that the school intends to report him/her for unsatisfactory course attendance, unsatisfactory course progress or suspension or cancellation of enrolment, the student has 20 working days from the date of receipt of notification in which to lodge a written appeal.

d) Complaints and appeals processes are available to students at no cost.

e) Each complainant can present his/her case to the Principal.

f) Students and/or the School may be accompanied and assisted by a support person at all relevant meetings.

g) The formal internal complaints and appeals process will commence withing 10 working days of lodgement of the complaint or appeal with the Principal and will be finalised withing 20 working days, or as soon as practicable.

h) For the duration of the internal complaints and appeals process the student’s enrolment will be maintained, as required under the National Code of Practice for Providers of Education and Training to Overseas Students 2018 and the student must continue to attend classes. However, if the Principal deems that the student’s health or well-being, or the well-being of others is at risk he/she may decide to suspend or cancel the student’s enrolment before the complaints and appeals process has been accessed or fully completed. In such cases, the student may still lodge a complaint or appeal, even if the student if offshore.

i) Once the Principal has come to a decision regarding the complaint or appeal, the student will be informed in writing of the outcome and the reasons for the outcome, and a copy will be retained on the student’s file.

j) If the complaints and appeals procedure finds in favour for the student, The Cathedral School of St Anne & St James will immediately implement the decision, and any corrective and preventative action required and advise the student of the outcome and action taken.

k) Where the outcome of a complaint or appeal is not in the student’s favour, the school will advise the student withing 10 working days of concluding the internal review of the student’s right to access the external appeals process However, the school is only obliged to await the outcome of an external appeal if the matter relates to a breach of course progress or attendance requirement. For all other issues, the school may take action (including making changes to the student’s enrolment status in PRISMS) in accordance with the outcome of the internal appeal.

5. EXTERNAL APPEALS PROCESSES

a) If the student is dissatisfied with the conduct or result of the internal complaints and appeals procedure, he/she may contact and/or seek redress through the Overseas Students Ombudsman at no cost. Please see: http://www.ombudsman.gov.au/How-we-can-help/overseasstudents or phone 1300 362 072 for more information.

b) If the student wishes to appeal a decision made by The Cathedral School of St Anne & St James that relates to being reported for a breach of course progress or attendance requirement (under Standard 8), the student must lodge this appeal with the Overseas Student Ombudsman’s office within 10 working days of being notified of the outcome of his/her internal appeals.

c) If the student wishes to appeal a decision made by The Cathedral School of St Anne & St James that relates to:

i. Refusal to approve a transfer application (under Standard 7), or

ii. Suspension or cancellation of the student’s enrolment (under Standard 9)

Any choice to lodge an external appeal with the Overseas Student Ombudsman is at the student’s discretion. The school need not await the outcome of any external appeal lodged, before implementing the outcome of the internal appeal.

6. OTHER LEGAL REDRESS

a) Nothing in the School’s Complaints and Appeals Policy negated the right of an overseas student to pursue other legal remedies.

7. DEFINITIONS

a) Working Day – any day other than a Saturday, Sunday or public holiday during term time

b) Student – a student enrolled at The Cathedral School of St Anne & St James or the parent(s)/legal guardian of a student where the student is under 18 years of age

c) Support Person – for example, a friend/teacher/relative not involved in the grievance

SCHOOL DEFERMENT, SUSPENSION AND CANCELLATION POLICY

1. COMMUNICATING WITH FAMILIES ABOUT CHANGES IN ENROLMENT STATUS

a) All communications regarding changes to enrolment status will be made directly with students and parents, in accordance with the latest contact details provided to the school.

b) Parents must therefore keep The Cathedral School of St Anne & St James informed of their current contact details, as per the conditions of the student visa.

c) Where relevant and where approved by the parents, the school may also share copies of correspondence with the child’s education agent to help facilitate communication about any changes in enrolment status. However, the parents with whom the school has a formal written agreement are the primary contact for the school in such matters. The school will not act on any decision affecting the student’s enrolment that is not made by the parents.

STUDENT - INITATED CHANGES IN ENROLMENT

2. DEFERMENT OF COMMENCEMENT OF STUDY REQUESTED BY STUDENT

a) The Cathedral School of St Anne & St James will only grant a deferment of commencement of studies for compassionate and compelling circumstances. These include but are not limited to:

I. Illness, where a medical certificate states that the student will be unable to attend classes

II. Bereavement of close family members such as parents or grandparents (where possible a death certificate should be provided)

III. Major political upheaval or natural disaster in the home country that has impacted on expected commencement of studies

IV. A traumatic experience which has impacted on the student (where possible, these cases should be supported by police or psychologists’ reports)

V. After undertaking ELICOS studies, the student has not/will not meet the English language benchmark required for entry into the desired course, and the school is willing to defer the student’s commencement in the course until a later date when the required benchmark is achieved

b) All applicants for deferment will be considered within 10 working days.

c) The final decision for assessing and granting a deferment of commencement of studies lies with the Principal. Where a student’s request to defer his/her commencement of studies is refused, the student has a right to appeal (see School Complaints and Appeals policy).

d) Deferment will be recorded on PRISMS withing 14 days if being granted.

3. SUSPENSION OF STUDY REQUESTED BY STUDENT

a) Once the student has commenced the course, The Cathedral School of St Anne & St James will only grant a suspension of study for compassionate and compelling circumstances These include but are not limited to:

I. Illness, where a medical certificate states that the student will be unable to attend classes

II. Bereavement of close family members such as parents or grandparents (where possible a death certificate should be provided)

III. Major political upheaval or natural disaster in the home country requiring emergency travel that has/will impact on studies

SCHOOL DEFERMENT, SUSPENSION AND CANCELLATION POLICY

IV. A traumatic experience which has impacted on the student (where possible, these cases should be supported by police or psychologists’ reports)

V. Student return to their home country to sit a university exam (or similar assessment) which impacts upon their education

b) Where there is a significant issue impacting upon a student’s attendance or course progress, it is essential that the student or parents contact the school as soon as possible to discuss the concern so that appropriate support can be put in place. Where deemed necessary, this may involve temporarily suspending the student’s enrolment so that matters can be resolved without having a negative impact on the student’s ability to satisfy their visa conditions.

c) Temporary suspensions of study cannot exceed 6 months duration.

d) Suspensions will be recorded on PRISMS within 14 days of being granted if the student is under 18 years of age, and withing 31 days if the student is over 18 years of age.

e) The period of suspension will not be included in attendance calculations.

f) Applications will be assessed on merit by Principal.

g) As part of any assessment of a request to defer or temporarily suspend studies, the impact of the request on the student’s ability to complete their intended course of study in accordance with their CoE(s) and student visa will be considered. Any implications will be communicated to students.

h) All applications for suspension will be considered withing 5 working days.

i) The final decision for assessing and granting a suspension of studies lies with the Principal. Where a student’s request to suspend studies is refused, the student has a right of appeal (see Complaints and Appeals policy).

4. STUDENT -

INITIATED CANCELLATION OF ENROLMENT

a) All notification of withdrawal from a course, or applications for refunds, must be made in writing and submitted to the School Registrar. Please see The Cathedral School of St Anne & St James’s Refund Policy.

b) A student will be deemed to have inactively notified The Cathedral School of St Anne & St James of cancellation of enrolment where:

I. The student has not yet finished his/her course/s of study with the school, and II. Does not resume studies at the school within 14 days after a holiday break, and III. The student has not previously provided the school with written notification of withdrawal

c) Student-initiated cancellation of enrolment, including “inactive” cancellation of enrolment in 4.b), above, is not subject to the School Complaints and Appeals Policy.

SCHOOL - INITATED CHANGES IN ENROLMENT

5. SCHOOL - INITIATED EXCLUSION FROM CLASS OR SUSPENSION FROM ATTENDING SCHOOL (NO IMPACT ON COE)

a) The Cathedral School of St Anne & St James may exclude a student from class studies or suspend attendance from school on the grounds of misbehaviour by the student. Temporary exclusion or suspension will occur as the result of any behaviour identified as resulting in exclusion in The Cathedral School of St Anne & St James’s Behaviour Policy/Code of Conduct.

b) Students may also be excluded from class or suspended from school for failure to pay fees that he/she was required to pay in order to undertake or continue the course, as stated in the written agreement.

c) Where The Cathedral School of St Anne & St James intends to exclude a student from class or suspends a student from school, it will communicate this intention with parents.

SCHOOL DEFERMENT, SUSPENSION AND CANCELLATION POLICY

d) Excluded or suspended students must abide by the conditions of their withdrawal from studies or school and must adhere to any welfare and accommodation arrangements in place, as determined by the Registrar.

e) Where the student is provided with homework or other studies for the period of the exclusion or suspension, the student must continue to meet the academic requirements of the course.

f) Exclusions from class or suspensions from school under this section of the policy:

I. Will not be included in attendance calculations for the study period, II. Will not impact the CoE or study duration, and III. Will not be recorded on PRISMS

IV. Will not be visible to the Department of Home Affairs (Immigration)

6. SCHOOL - INITIATED SUSPENSION OF ENROLMENT (COE WILL BE IMPACTED)

a) The Cathedral School of St Anne & St James may initiate a suspension of enrolment for a student on the grounds of misbehaviour by the student. Suspension will occur as the result of any behaviour identified as resulting in suspension in The Cathedral School of St Anne & St James’s Code of Conduct.

b) Student enrolment may also be suspended for failure to pay fees that he/she was required to pay in order to undertake or continue the course, as stated in the student’s written agreement.

c) Where The Cathedral School of St Anne & St James intends to suspend the enrolment of a student, it will first issue a letter that notifies the student and parents of this intention. The letter will provide details of the reason/s for the intended suspension, potential impact on the CoE and study path, as well as information about how to access The Cathedral School of St Anne & St James’s internal appeals process. Further information about the appeals process in the event of a school-initiated suspension is outlined below.

d) Suspended students must abide by the conditions of their suspension of enrolment and must adhere to any welfare and accommodation arrangements in place, as determined by the Registrar.

e) Students whose enrolment have been suspended for more than 28 days may need to contact Department of Immigration. (Please see contact details at: https://immi.homeaffairs.gov.au/helpsupport/contact-us)

f) Where applied, a suspension of enrolment will impact the student’s CoE and will be recorded on PRISMS. The suspension will therefore be visible to the Department of Home Affairs (Immigration).

g) The period of suspension will not be included in attendance calculations.

7. SCHOOL - INITIATED CANCELLATION OF ENROLMENT (COE WILL BE IMPACTED)

a) The Cathedral School of St Anne & St James will cancel the enrolment of a student under the following conditions:

I. Any breach of an agreed condition of enrolment as outlined in the student’s written agreement, including failure to disclose information required by the school at the point of application or a pre-existing condition requiring a high degree of specialised support or care

II. Failure to pay course fees

III. Failure to maintain approved welfare and accommodation arrangements (visa condition 8532)

IV. Any behaviour identified as resulting in cancellation in The Cathedral School of St Anne & St James’s Code of Conduct

SCHOOL DEFERMENT, SUSPENSION AND CANCELLATION POLICY

b) Where The Cathedral School of St Anne & St James intends to cancel the enrolment of a student it will first issue a letter which notifies the student and parents of this intention. The letter will also provide details of the reason/s for the intended cancellation, as well as information about how to access The Cathedral School of St Anne & St James’s internal appeals process. Further information about the appeals process in the event of a school-initiated cancellation is outlined below.

c) The Cathedral School of St Anne & St James is required to report any confirmed breach of course progress and attendance requirements to the Department of Immigration. Where a student is reported for breach of visa condition, his/her enrolment at The Cathedral School of St Anne & St James will be cancelled and this may impact on the student’s visa. Further information can be found in The Cathedral School of St Anne & St James’s Course Progress and Attendance Policy.

d) For the duration of the internal appeals process, The Cathedral School of St Anne & St James will maintain the student’s enrolment and the student will attend classes as normal. The Head of School will determine if participation in studies will be in class or under a supervised arrangement outside of classes.

e) If a student decides to access The Cathedral School of St Anne & St James’s complaints and appeals process because they have been notified of a school-initiated suspension or cancellation of enrolment under Standard 9, the change in enrolment status will not be reported in PRISMS until the internal complaints and appeals process is finalised, unless extenuating circumstances relating to the welfare of the student apply (see Definitions below).

f) Where extenuating circumstances are deemed to exist, a student may still access the complaints and appeals process, but The Cathedral School of St Anne & St James need not await the outcome of this process before changing the student’s enrolment status in PRISMS. If the school has issued a CAAW for such a student, welfare provisions under Standard 5.6 are application.

g) The use of extenuating circumstances by The Cathedral School of St Anne & St James to suspend or cancel a student’s enrolment prior to the completion of any complaints and appeals process will be supported by appropriate evidence.

h) The final decision for evaluating extenuating circumstances lies with the Principal.

8. STUDENT TO SEEK INFORMATION FROM DEPARTMENT OF IMMIGRATION

a) Deferment, suspension and cancellation of enrolment can have an effect on a student’s visa as a result of changed to enrolment status. Students can visit the Department of Home Affairs (Immigration) website https://immi.homeaffairs.gov.au/visas/getting-a-visa/visa-listing/student500 for further information about their visa conditions and obligations.

9. DEFINITIONS

a) CoE – ‘Confirmation of Enrolment’ – The CoE provides evidence of a student’s enrolment with a provider registered on the Commonwealth Register of Institutions and Courses for Overseas Students (CRICOS). This evidence is required before Home Affairs will issue a student visa. The CoE contains information about the Provider, agent (if involved), course and duration of study in which the student has enrolled.

b) Deferment of enrolment – To defer or suspend enrolment means to temporarily put studies on hold (adjourn, delay, postpone). Providers do this by notifying the Department of Education, PRISMS of the deferment of enrolment. A student may request a temporary deferment to his or her enrolment on the grounds of compassionate or compelling circumstances A provider may also initiate suspension of a student’s enrolment due to misbehaviour of the student.

c) Exclusions from class – When a student is not allowed to attend classes for a period of time but may access learning material offline.

d) Suspension from attending school – When a student is removed from school or class for a period of time. After a suspension, they will return to school or class. When considering suspending a student, the Principal must take into account the disruption to your child’s learning, their disability, home circumstances, educational needs.

SCHOOL DEFERMENT, SUSPENSION AND CANCELLATION POLICY

e) Suspension of enrolment – To suspend enrolment means to temporarily put studies on hold (adjourn, delay, postpone). Providers do this by notifying the Department of Education, through PRISMS of the suspension of enrolment. A student may request a temporary suspension to his or her enrolment on the grounds of compassionate or compelling circumstances. A provider may also initiate suspension of a student’s enrolment due to misbehaviour of the student. It is important to note the meanings of the terms for this context – suspension of enrolment is not necessarily due to misbehaviour – suspension of enrolment may also be initiated by the student.

f) Cancellation of enrolment – The provider notifies the Department of Education through PRISMS that it wishes to permanently cancel (terminate) the student’s enrolment. Once this process is complete, the student’s CoE status will be listed as ‘cancelled’.

g) PRISMS – The Provider Registration and International Student Management System (PRISMS) is the system used to process information given to the Secretary of DEST by registered providers.

h)Day – Any day including weekends and public holidays in or out of term time.

i) Extenuating circumstances – If the student’s health or wellbeing, or the wellbeing of others, is likely to be at risk. Examples include:

I. The student refuses to maintain approved welfare and accommodation arrangements (for students under 18 years of age)

II. The student is missing

III. The student has medical concerns or severe depression or psychological issues which lead the school to fear for the student’s wellbeing

IV. The student has engaged or threatened to engage in behaviour that is reasonably believed to endanger the student or others

V. Is at risk of committing a criminal offence, or

VI. The student is the subject of investigation relating to criminal matters.

SCHOOL REFUND POLICY

This Refund Policy outlines refunds applicable to all course fees paid to the school on behalf of international students.

• A refund may be payable in the case of student default or provider default. See below for specific circumstances.

• Any application for refund must be made in writing and submitted to the Registrar

• Refunds will be paid to the person who signs the Written Agreement with the School, unless the School receives a written request from this person to pay the refund to someone else.

• Refunds will be paid in Australian dollars and sent to the applicant’s home country, unless requested otherwise in writing.

• The Application Fee is non-refundable.

• Any service fees a student (or parent(s)/legal guardian if the student is under 18) pays directly to a third party or education agent are not within the scope of this refund policy.

• This written agreement, and the right to make complaints and see appeals of decisions and action under various processes, does not affect the rights of the student to take action under the Australian Consumer Law if the Australian Consumer Law applies.

1. PAYMENT OF FEES

a) Fees are payable according to The Cathedral School’s Schedule of Fees and Conditions of Payment of School Accounts for International Students.

b) All fees are payable six months in advance and must be paid in Australian dollars.

c) If the student changes visa status (e.g. becomes a temporary or permanent resident) he/she will continue to pay full overseas student’s fees until the commencement of the following semester.

d) Under s.27 of the Education Services for Overseas Students Act 2000, The Cathedral School cannot receive more than 50% of the student’s total tuition fees for a course before the student has begun the course, unless the course has a duration of 25 weeks or less, or if the person responsible for paying for the student’s fees chooses to pay The Cathedral School more than 50% of the total course tuition fees before the course start date.

e) An itemised list of fees is included in the Written Agreement, as per NC Standard 3.3.4.

2. PAYMENT OF REFUNDS

a) Any refund of tuition fees or non-tuition fees in the event of visa refusal or school default is prescribed by legislation (Education Services for Overseas Students (ESOS) ACT 2000 and Regulations 2001).

b) Any notification of withdrawal from a course, or applications for refunds, must be made in writing and submitted to the school Registrar.

c) Any refund of tuition fees or non-tuition fees for student default will be paid as per The Cathedral School’s Refund Policy.

d) Refunds will be paid to the person who enters into the written agreement unless the school receives written advise from the person who enters the written agreement to pay the refund to someone else.

e) Refunds will be paid in Australian dollars and sent to the applicant’s home country, unless otherwise requested in writing.

3. STUDENT DEFAULT PRIOR TO COMMENCEMENT OF COURSE

a) If a student produces evidence of visa refusal and fails to start a course on or withdraws from the course on or before the agreed starting day, the school will retain the application fee and refund the total amount of pre-paid course fees within 4 weeks of receiving a written claim from the student/legal guardian.

b) If a student does not commence the course for any other reason but gives at least 10 weeks’ notice of withdrawal from the course, the school will retain the application fee and will refund all pre-paid course fees withing 4 weeks of receiving a written claim from the student/legal guardian.

c) If a student does not commence the course and gives less than 10 weeks’ notice of withdrawal from the course, the school will retain the application fee and one term’s course fees (50% of a semester’s fees) and will refund the balance of any pre-paid course fees within 4 weeks of receiving a written claim from the student/legal guardian.

d) If tuition fees for more than one semester have been received in advance by the school, and the school receives written notification of withdrawal, the school will:

• Retain the Application Fee and refund the balance of the pre-paid course fees if written notice is provided at least 10 weeks prior to commencement of the course.

• Retain the Application Fee and one term’s course fees and refund the balance of the pre-paid fees if notice is received less than 10 weeks prior to commencement of the course.

• Retain the Application Fee and one term’s course fees and refund the balance of the pre-paid course fees if notice is received within the first term of the course.

4. STUDENT DEFAULT AFTER COMMENCEMENT OF COURSE

a) If a student whose visa has been refused withdraws from the course after it has commenced, the school will retain the amount of course fees proportionate to the amount of the course that has elapsed at the time of notification of visa refusal. The school will refund any unused course fees* within four weeks of notification of student default.

[*Calculation of the refund due in this case is prescribed by a legislative instrument (s.10 of Education Services for Overseas Students (Calculation of Refunds) Specification 2014)].

b) Once the student has commenced the course, a minimum of 10 weeks’ notice of withdrawal is required. If this notice of withdrawal is provided, the school will provide a full refund of any unspent course fees within 4 weeks of a written claim from the student/legal guardian.

c) If a student withdraws from the course with less than 10 weeks’ notice, then one term’s course fees will be retained by the school. The balance of unspent course fees will be refunded within 4 weeks of a written claim from the student/legal guardian.

d) If course fees for more than one semester have been received in advance by the school, and the school received written notification of withdrawal, the school will:

• Retain the Application Fee and refund the balance of the pre-paid course fees if written notice is provided at least 10 weeks prior to departure.

• Retain the Application Fee and one full term’s course fees and refund the balance of the pre-paid course fees if notice is received less than 10 weeks prior to departure.

e) No refund will be payable if the student’s enrolment is terminated for any of the following reasons:

• Failure to maintain satisfactory course progress (visa condition 8202).

• Failure to maintain satisfactory attendance (visa condition 8208).

• Failure to maintain approved welfare and accommodation arrangements (visa condition 8202).

• Failure to pay course fees in accordance with the Fee Policy.

• The student’s behaviour has violated The Cathedral School Code of Conduct.

SCHOOL REFUND POLICY

5. PROVIDER DEFAULT

a) If for any reason the school is unable to offer a course on an agreed starting day for the course, and the student for some reason cannot be placed or refuses placement in an alternative course arranged by the school, a full refund of any unused tuition fees* received by the school with respect to the student will be made within 14 days of the agreed course starting date.

b) If for any reason the school is unable to continue offering a course after the student commences a course, and the student for some reason cannot be placed or refuses placement in an alternative course arranged by the school, a full refund of any unused tuition fees* received by the school with respect to the student will be made withing 14 days of the school’s default day.

c) If the school is unable to fulfill its obligations of providing an agreeable alternative course for the student, or a refund, the student will receive assistance from the Australian government’s Tuition Protection Service. For information on the TPS, please see: https://tps.gov.au/StaticContent/Get/StudentInformation

[*Calculation of the refund due in this case is prescribed by a legislative instrument (s.7 of Education Services for Overseas Students (Calculation of Refund) Specification 2014). http://www.comlaw.gov.au/Details/F2014L00907]

d) If a provider of a VET course registered under the School’s CRICOS defaults the following applies:

• From a financial perspective, because the VET component falls under the school’s CRICOS registration, the student’s tuition fees for the course (including the VET components) are protected by virtue of the school’s CRICOS registration.

• From a course delivery perspective, if the RTO the school has partnered with closes or is otherwise unable to deliver the VET component, the school must ensure that the student is still able to complete the secondary school course for which their visa has been issued. This could mean engaging an alternative VET provider to deliver the VET components or if this is not possible, offering alternative secondary school subjects which meet the requirements for completing the school qualification.

D EFINITIONS

• Course fees are the sum of tuition fees and non-tuition fees.

• Tuition fees are those charges directly related to the provision of the course.

• Non-tuition fees include other relevant charges such as boarding fees, health insurance, school camps, uniforms and stationery items.

• Study period is one semester – There are 2 terms in a semester; 2 semesters in a year.

Acceptance of School Policies

TO BE COMPLETED WITHIN 7 DAYS OF ARRIVAL AT THE CATHEDRAL SCHOOL

Name of student

Year level Commencement date

I have read and understood the rules and policies of The Cathedral School, and agree to be bound by these provisions:

• Student Code of Conduct

• School Rules

• Safe Travel Procedure

• Student Transfer Request Policy

• Entry Requirements Policy

• Student Progress, Attendance and Course Duration Policy

• School Accommodation and Welfare Policy

• Course Progress and Attendance Policy

• School Complaints and Appeals Policy

• School Deferment, Suspension and Cancellation Policy

• School Refund Policy

I understand that some policies and procedures may change during the course of enrolment, and updates will be published on the school website. The revised Fees and Conditions for Payment will be sent to parents at least 4 weeks before the commencement of each school year.

Signed (student)

Signed (parent)

Date

PLEASE RETURN THIS FORM TO THE REGISTRAR, MS JANE NEAME